Senior Manager, Tech Lead

The Commercial Product & Platform vision develops global technology products and platforms that delight our customers and enable our crews to operate our restaurants efficiently and effectively.

The Senior Manager Tech Lead for Restaurant Technology will be responsible for the technical direction strategy overall deployment and adoption of Instore cashless and fiscal capabilities within our restaurants.

Accountabilities & Responsibilities:

• Establish a technical vision and strategy for restaurant products specifically focusing on McDonalds Point of Sales cashless system of payment and fiscal components of the POS.
• Drive a technical direction for the product and lead a development squad
• Assist with critical transformation effort to modernize McDonalds POS and reduce complexity and time to deploy
• Partner with our restaurant platform and engineering teams to review architecture solution designs and drive alignment on a Platform and Application North Star
• Attend all squad level ceremonies and act as the leader of the Software Development Engineers (SDEs) of the respective squad.
• Lead the output (quality and efficiency) of external and internal vendor squads to ensure they are delivering to the standards required by McD
• Ensure the code development is in line with the architectural quality and security standards and practices
• Maintain documentation standards for all software shipped by the squad
• Answer technical questions from the squad and stay accountable for technical solutioning
• Accountable for adoption of new features including QA push to production and defect remediation
• Mentor junior TLs when applicable
• Assist and be the subject matter authority on features and capabilities to our development partners and other product teams to ensure alignment
• Coordinate and/or implement plans to ensure that technical solutions meet the needs of the business.
• Build and implement optimization experiments to validate and optimize features adoption
• Provide leadership to team members and peers by collaborating; articulating ideas and viewpoints to senior management peers and others; identifying and initiating projects; leading resources; driving the resolution of issues; and holding self and team accountable for results
• Serve as a technical subject matter professional for junior configurators providing on the job mentoring/training assisting with configuration design and reviewing work products

Experience required:

• Significant software development experience with knowledge of Agile software development processes
• Experience teaming up with team members across an at-scale complex global matrixed org setup
• Excellent understanding of latest development technologies
• Experiences with code refactoring design patterns iterative development continuous deployment highly scalable applications and application security
• Skilled in pair programming continuous integration development without testing and gradual design
• Experience in Agile Development application of Agile techniques and delivery practices
• Encourages Agile methodologies adoption to ensure dedicated attitude in product teams
• Strong communication skills with ability to explain complex technical decisions to non-technical collaborators
• A bias toward action and incremental improvements

Qualifications :

• Bachelors degree in Computer Science Engineering or a related field or equivalent experience
• Advanced technology experience required .NET experienced preferred
• Expertise on McDonalds POS system preferred

Additional Information :

At McDonalds we are People from all Walks of Life... 

People are at the heart of everything we do and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities which we are proud of. The diversity of our people customers Franchisees and suppliers gives us strength.

We do not tolerate inequality injustice or discrimination of any kind.  These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it whether with McDonalds or elsewhere.

Remote Work :

No

Employment Type :

Full-time