Resort Manager
Resort Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
Opportunity: Resort Manager
Cadillac Hotel & Beach Club delivers relaxed luxury on Miami Beach with Mediterranean-inspired design elevated dining and a culture rooted in exceptional service. As we continue to shape thoughtfully personalized guest experiences were hiring a Resort Manager to lead our Rooms Division.
This is a key leadership role focused on developing high-performing teams refining service standards and ensuring that every stay reflects the warmth and excellence our resort is known for.
Your Growth Path
Area General Manager Regional Director of Operations Vice President of Operations
Your Focuses
Leadership
- Lead inspire and mentor a diverse team of department heads cultivating a culture of collaboration innovation and accountability.
- Set clear expectations and provide the guidance necessary to achieve exceptional performance.
Guest Experience
- Ensure the highest level of guest satisfaction by overseeing the implementation of service standards personalized experiences and swift resolution of any issues.
- Continuously seek opportunities to enhance guest interactions and exceed expectations.
Financial Performance
- Develop and execute strategies to maximize revenue optimize expenses and achieve budgetary goals.
- Monitor financial performance through regular analysis and implement corrective actions as needed.
Operational Excellence
- Maintain a seamless and efficient operation by overseeing all aspects of resort management including front office housekeeping and valet.
- Implement best practices to uphold quality and safety standards.
- Follow sustainability guidelines and practices related to the HHM Hotels EarthView program.
Community Engagement
- Establish strong relationships within the community.
- Act as a brand ambassador and maintain a positive public image.
Strategic Planning
- Collaborate with executive leadership to develop and execute long-term strategies that align with company objectives and drive sustainable growth.
Employee Development
- Foster a culture of continuous learning and professional development empowering team members to excel in their roles and advance within the organization.
Your Background and Skills
- Associate or Bachelors Degree in Business Hospitality or a related field is preferred.
- Marriott branded experience is strongly preferred
- 3 years as a Manager or similar leadership role in a full-service hotel preferably a resort setting.
- Strong financial acumen and the ability to analyze data develop budgets and manage financial performance.
HHM Benefits and Perks
- Medical Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Quarterly Bonuses and Incentives
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Technology Reimbursements
Work Environment and Context
- Requires standing for extended periods walking pushing lifting up to 25 pounds bending and reaching stooping using fingers and hands kneeling or crouching.
- Occasional travel required.
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
About Us
This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race color gender gender identity sexual orientation marital status pregnancy national origin ancestry age religion disability veteran status genetic information citizenship status or any other group protected by law.
To see other opportunities at this location click here.
Required Experience:
Manager
Employment Type
Full-Time
