At Bone Dry Roofing we believe in fostering an environment where our employees feel like family and we are seeking a passionate and experienced Manager to lead a new team that you will help build. As the General Manager you will be responsible for nurturing a warm and supportive atmosphere driving exceptional customer service achieving sales and profit targets and ensuring the overall success of our market location. We are looking for a dynamic leader who values teamwork empathy and accountability.
The Bone Dry Roofing mission is To Ensure Peace of Mind for our customers and each other by delivering the Bone Dry Experience.
Duties and Responsibilities
Demonstrate entrepreneurial spirit and ownership while aligning with established SOPs service standards and our overall mission.
Ensure budgets and financial operational goals are met by working with the Regional Manager (RM) to ensure the market location is adhering to Bone Dry policies and procedures.
Access the need for additional staffing and collaborate with the RM on any additional or replacement needs.
Responsible for the hiring training retention evaluation review transferring supervision development and discipline of employees.
Prepare budgets and financial goals in collaboration with RM for your assigned market.
Manage workflow and expenses to ensure maximum efficiency and profitability.
Manage collections and ensure collections procedures are being followed.
Accountable for your assigned locations financial results.
Work with the RM to implement Bone Drys established procedures and operations procedures to ensure the highest level of operational efficiency and customer service.
Responsible for ensuring employees follow the procedures outlined in the BDR Mission Strategic Plan Service Standards. And SOPs.
Continually assess the business climate sales and production backlogs inventory and staffing. Make recommendations for adjustments to the Regional Manager.
Act as a representative of Bone Dry for the community and public relations.
Promote the Bone-Dry brand in all interactions internally and externally.
Resolve customer complaints and warranty issues.
Work closely with the RM your team manufacturers and suppliers to maintain positive relationships and win/win negotiations.
Fill in where needed for sales production or administration roles as work dictates and be able to perform all the tasks within your supervision.
Work closely with other market RMs GMs to implement storm plans and share resources to capture revenue.
Keep team members informed of operational (policies/procedures) changes as well as inspired to embrace cultural initiatives and company/market changes resulting from growth or new direction.
Ensure the smooth and effective onboarding of all new team members by providing them with the tools access and dedicated time for such as well as an overview and regular check-ins on their development goals and opportunities.
Provide guidance and direction to all team members regarding professional development.
Safety (Ensure safe work environment communicate safety plan perform jobsite audits).
Responsible for weekly payroll deadlines and accuracy.
Responsible for Fleet/Property maintenance (trucks and offices are kept clean and in good working order).
Compensation and Benefits
Compensation $85k plus contingent upon experience.
Medical Vision and Dental Insurance
Company paid Life Insurance
Company paid short-term disability
401(k) Plan
PTO Vacation and Holidays
Company cell phone truck fuel and expense card provided for company use.
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