Customer Service Representative
Customer Service Representative
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Job Alert
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$ 37000 - 46000
1 Vacancy
Job Description
Job Ad: Customer Service Representative
Company: Think Tell Junction
Location: Los Angeles CA
Salary: $37000 - $46000 per year
Job Type: Full-time
Work Type: In-person (strictly on-site)
About Us
Think Tell Junction is a growing leader in communications solutions dedicated to connecting people with top-quality service and technology. We pride ourselves on a supportive team culture professional growth opportunities and our commitment to excellence in customer satisfaction. Join us as we strive to make every customer experience outstanding.
Job Description
ThinkTell Junction We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. This role is pivotal in ensuring that our customers receive outstanding support and service throughout their entire experience with our company. The ideal candidate will possess a natural ability to communicate effectively and empathetically as they will be the primary point of contact for customer inquiries concerns and support issues.
Responsibilities
- Respond promptly to customer inquiries via phone email and chat.
- Provide accurate information regarding products and services.
- Resolve customer complaints and issues in a professional manner.
- Assist customers in navigating through our website and services.
- Document customer interactions and transactions accurately.
- Collaborate with other departments to enhance the customer experience.
Skills & Qualifications
- High school diploma or equivalent; some college preferred.
- Proven experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a proactive attitude.
- Ability to remain calm and composed under pressure.
- Familiarity with CRM systems and practices is a plus.
Benefits
- Competitive salary with performance-based incentives
- Health dental and vision insurance
- Paid time off and sick leave
- Career advancement opportunities
- A friendly and supportive work environment
At Think Tell Junction we value team members who bring enthusiasm empathy and dedication to customer care. If youre looking to grow your career and make a positive impact we encourage you to apply!
Note On-campus work in Los Angeles
Required Experience:
Unclear Seniority
Employment Type
Full-Time
