Service Coordinator
Service Coordinator
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Job Description
Great benefits and remuneration Base 12.5% superannuation & bonus
Work with industry- leading products and technology
Join a global organisation with a strong focus on training safety and quality
At KONE we bring buildings to life.
Look around and youll see KONE in buildings everywhere. Through our technical expertise and digital connectivity we provide an essential service to communities around the world keep people moving no matter what.
Our work will take you in different directions.
We currently have an opportunity in our Brisbane Service team for a Service Coordinator. This person will supervise and co-ordinate the activities of our service division employees. They will ensure quality of performance is in accordance with KONE Elevators policies procedures safety requirements and applicable state legislation.
What will you be doing
Oversee field technicians and subcontractors to ensure delivery of high-quality maintenance call-out services and repair projects
Champion safety in the field and promote KONE Safety initiatives
Provide timely and effective information to customers
Source replacement parts and ensure efficient delivery to site
Monitor maintenance completions rates
Process timesheets
Ensure compliance to KONE policies and procedures
Ensure that customer focused communication skills are employed to provide effective consultation with Clients Body Corporate Managers and Building Managers
Support with tendered repairs and service repairs quoting where required
Manage Material inventory control
Undertake housekeeping audits
Provide Monthly reports for customers
Quote and manage repairs/refurbishments/clean downs and requested projects
Manage daily shutdown report and invoicing
Manage defect lists supplied by customers
What are we looking for
Previous experience in a fast-paced coordinator / administration role highly desired
Customer focused
Proven Success in coordinating multiple tasks across multiple teams
Clear written and communication skills
Strong commitment to safety in the workplace
Service industry experience highly regarded
Ability to work in a team
Theres so much more to KONE than you may realise.
Enjoy career progression opportunities within a global organisation
Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work Grow with comprehensive learning and development programs covering a wide range of professional skills
A job at KONE is the start of an experience like no other. Youll find a bunch of passionate lifties and maybe even become one yourself!
Note: Applicants must either be a permanent resident or citizen of Australia or New Zealand to apply for this position.
At KONE we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on Experience:
IC
Employment Type
Full-Time
Key Skills
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