Regional Manager
Regional Manager
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Job Description
Job Details
Description
Rothman Orthopaedics is looking to hire a full time Regional Manager to support our offices in the Northeast Philadelphia region.
The Company:
Rothman Orthopaedics is a world leader in the field of orthopedics improving patients lives with unwavering commitment. The practice was founded in 1970 by Richard H. Rothman M.D. Ph.D and provides leading care in more than 40 locations.
The Position:
The Regional Office Manager is responsible for the operations of the practice and the site management team serves as a team resource and promotes excellence based on organizational goals.
- Directs and supervises site management to ensure activities run smoothly.
- Participates in processes improvement and development in the organization.
- Monitors patient care services insuring they meet organizational guidelines and patient needs.
- Provides oversight and direction for all projects related to clinic operations and services.
- Prepares and reviews operational reports and schedules to ensure accuracy and efficiency.
- Identifies processes determines areas of improvement and sets measurements in place for the same. Recommends cost saving methods to improve efficiency
- Participates in work of subordinates to facilitate productivity and to overcome difficult aspects of work.
- Hires trains disciplines evaluates and terminates in accordance with Rothman Institutes Human Resource policy. Responsible for required corrective action coaching and development of direct reporting staff. Evaluates performance and recommends merit increases promotions and disciplinary actions. Maintains personnel records on all staff including vacation and sick leave reviews and disciplinary documentation in conjunction with Human Resources and Payroll departments.
- Resolves employee and physician complaints; consulting with Director of Operations as necessary.
- Develops planning including operational goals and objectives.
- Communicates information to customers physicians and staff.
- Manages Customer Service Programs. Addresses patient complaints to full resolution while working closely with the compliance department. Works with Allied Health staff to ensure that quality patient care and services are provided.
- Maximizes FTE utilization.
- Builds professional relationships with affiliate hospitals and organizations. Networks with referring and primary care physicians insurance carriers and nurse case managers while working closely with Marketing and the Business Office
- Conducts monthly site manager meetings.
- Processes time and attendance for all site managers.
- Contributes to short and long term organizational planning as a member of the management team.
- Resolves problems in administrative areas and ensuring compliance with regulations and standards.
- Exemplifies the desired culture and philosophies of the organization.
Qualifications:
- Bachelors degree
- Two (2) years of practice management or related experience in healthcare required
- Healthcare operations knowledge required
- Computer skills including but not limited to MS Office
Our Commitment to Employees:
Come work at Rothman Orthopaedics! Our employees are our single greatest asset as such we strive to provide a professional nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay comprehensive health and dental benefits tuition reimbursement paid time off and retirement savings plans.
Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex gender identity sexual orientation race color religion national origin disability protected veteran status age or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds perspectives and experiences.
As a condition of employment at Rothman Orthopaedics it is required you receive the COVID-19 vaccination. Rothman Orthopaedics is an Equal Opportunity Employer and requests for reasonable accommodations will be considered.
Required Experience:
Manager
Employment Type
Full-Time
