Global Cloud Operations Administrator
Global Cloud Operations Administrator
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Job Description
Global Cloud Operations Administrator
Location: Pune India
Work Model: Hybrid
Shift Requirement: 24x7 Rotational Shifts
About Quorum Software
Quorum Software connects people and data across the global energy ecosystem. From the first software for gas plant accountants to our cloud-first platforms used by over 1800 energy companies today weve empowered energy workers to optimize business workflows for profitability and growth.
Join us to shape the future of energy with innovative connected and secure digital solutions. Learn more at.
About the Role
We are looking for ahighly motivated Cloud Operations Administratorwith a strong foundation inautomation runbook development and cloud monitoring acrossAWS Azure and private cloud environments. The ideal candidate is someone who thrives in a fast-paced global environment demonstrates initiative and is passionate about improving reliability through automation.
What Youll Do
Infrastructure Monitoring & Incident Response
Monitor public and private cloud infrastructure (AWS Azure QCloud) for performance availability and security.
Proactively respond to alerts investigate incidents and resolve or escalate as needed.
Follow and improverunbooks (SOPs)to resolve recurring incidents quickly and consistently.
Participate in 24x7 incident response rotation with a sense of urgency and accountability.
Automation & Runbook Development
Automate operational tasks and workflows using scripting languages (e.g. PowerShell Python Bash).
Build and maintain reusable runbooksfor routine operations across cloud environments.
Identify and implement automation opportunities to reduce manual intervention and increase system reliability.
Collaboration & Cross-functional Support
Work closely with engineering security DevOps and infrastructure teams to address technical challenges.
Assist in capacity planning patching upgrades and cloud optimizations.
Contribute to ongoing projects including cloud migrations new deployments and disaster recovery testing.
Documentation & Continuous Improvement
Maintain detailed documentation for automation scripts incident handling and standard procedures.
Analyze logs trends and performance metrics to recommend system improvements.
Proactively suggest enhancements to monitoring alerting and operational workflows.
Who You Are
Required Qualifications
Minimum 3 to 5 years of hands-on experience in Cloud or Infrastructure Operations.
Strong understanding ofAWS and Azureenvironments; exposure to private cloud setups (e.g. VMware OpenStack) is a plus.
Experience with scripting/automation toolslike PowerShell Bash or Python.
Familiarity with monitoring and logging tools (CloudWatch Azure Monitor Datadog etc.).
Ability to handle incident triage and system troubleshooting effectively.
Excellent verbal and written communication skills.
Working knowledge of ITIL framework (Incident Change Problem Management).
Preferred Qualifications
Cloud certifications (AWS SysOps Admin Azure Administrator etc.).
Experience developing CI/CD pipelines and familiarity with DevOps practices.
Understanding of security protocols and cloud compliance standards.
Experience with infrastructure-as-code tools (Terraform CloudFormation) is a plus.
Why Join Quorum
Be part of a mission-driven innovative team powering the global energy sector.
Opportunity to work with modern cloud platforms automation frameworks and industry-leading tools.
Collaborative inclusive and growth-oriented work culture.
Clear pathways to career advancement in cloud engineering and leadership.
Competitive compensation and benefits.
Additional Information
Shift: 24x7 rotation; must be open for working night/weekend shifts.
Work Eligibility: Must be legally authorized to work in India. Visa sponsorship is not available for this role.
Location: Pune (Hybrid Model)
Diversity & Inclusion at Quorum
At Quorum we celebrate diverse backgrounds and perspectives. We are committed to fostering an inclusive environment where every employee feels valued heard and empowered. Our DEI initiatives include Unconscious Bias training employee-led committees and continuous efforts to improve representation and belonging.
Equal Opportunity Employer
Quorum Software is proud to be an Equal Opportunity Employer. We do not discriminate based on race religion gender sexual orientation age disability or any other protected category.
Required Experience:
Exec
Employment Type
Full-Time
