Job Description
Job Summary
We are seeking a dynamic and motivated Commercial Lines Account Manager to become a key member of our team. The ideal candidate will be responsible for managing and servicing a book of commercial insurance accounts ensuring exceptional customer service while maintaining strong relationships with clients and carriers.
Responsibilities
- Act as the primary contact for clients addressing their insurance-related inquiries and providing advisory support
- Manage client renewals endorsements and policy changes in a timely and accurate manner
- Collaborate with internal teams to develop and execute strategic plans to meet clients insurance needs
- Conduct regular policy reviews to identify coverage gaps and opportunities for upselling
- Monitor and manage accounts receivables ensuring timely collection of premiums
- Stay updated on industry trends regulatory changes and market conditions to provide informed recommendations to clients
- Build and maintain strong relationships with insurance carriers and underwriters to negotiate terms and pricing for clients
- Assist in the preparation of marketing submissions and proposals for new business opportunities
Qualifications/Requirements
- Proven experience as an Account Manager in the commercial insurance industry
- In-depth knowledge of commercial lines coverages products and services
- Previous experience handling large commercial accounts required
- Ability to handle a high-level book of business
- Excellent communication and interpersonal skills with a customer-oriented approach
- Strong negotiation and problem-solving abilities
- Detail-oriented with the ability to multitask and prioritize in a fast-paced environment
- Proficient in using insurance agency management systems and Microsoft Office suite
- Holds an active P&C (Property and Casualty) insurance license
- A proven track record of consistent job tenure in previous roles
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Required Experience:
Manager