Tenant Experience Coordinator
Tenant Experience Coordinator
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Job Description
Accelerate your career! Were proud to share that Triovest is now part of Colliers further strengthening Colliers position as Canadas largest commercial real estate services firm. This marks an important milestone in our journey and brings new opportunities for growth as we join forces with a globally recognized leader in the industry.
We are seeking a Tenant Experience Coordinator in Edmonton. In this role you will be responsible for fostering positive relationships with our tenants organizing engaging tenant-focused events advertising promotions and maximizing tenant satisfaction. If you have a passion for creating a vibrant and collaborative community within commercial spaces and around the property we invite you to apply.
KEY RESPONSIBILITIES
- Develop a comprehensive property tenant and community marketing strategy that aligns with overall business objectives.
- Collaborate with stakeholders to plan write and execute the Tenant and Community Engagement Plan and calendar annually.
- Plan organize and execute a variety of tenant and community events to enhance tenant engagement and satisfaction.
- Develop market and distribute tenant communications and promotions such as newsletters signage informational brochures and digital content.
- Monitor track and analyze tenant satisfaction levels and event statistics through surveys and feedback mechanisms; implement strategies to continuously improve the tenant and visitor experience.
- Proactively introduce innovative ideas to enhance tenants and community satisfaction and retention.
- Develop engaging content for social media and website platforms.
- Manage vendor relationships budgets and timelines to ensure events run smoothly and within scope.
- Recruit collaborate engage with and direct vendors to deliver exceptional events.
- Travel to event locations as needed to oversee logistics set-up and execution ensuring all aspects run smoothly.
- Support engagement initiatives that enhance workplace culture foster connection and promote positive experiences.
QUALIFICATIONS & ATTRIBUTES
- A post-secondary degree in Marketing Communications and/or Graphic Design.
- At least three (3) years of marketing services experience in commercial real estate or related professional services industry.
- Graphic design content management and website creation capabilities.
- Event planning capabilities.
- Experience with project management and execution of marketing collateral knowledge of marketing campaigns and innovative solutions.
- Strong planning and organizational skills with the ability to effectively prioritize tasks to completion.
- Proficient in Microsoft Office Excel PowerPoint Movie Maker and Adobe (Photoshop Illustrator & InDesign).
- Dedication to delivering exceptional service consistently.
- Adaptability to change with a positive outlook consistently delivering successful results within specified time frames.
- A team-oriented approach to achieving goals and objectives.
- Unwavering commitment to performing with exceptional integrity fostering an environment built on trust honesty and respect.
- Inclusivity and supportiveness of the diversity within the Triovest team.
- Proven organizational and multitasking abilities with a capacity to meet deadlines with complete ownership and accountability.
A valid drivers license is required and access to a reliable vehicle.
Triovest is an Equal Opportunity Employer
At Triovest we are committed to building a team and culture that embraces diversity as our strength. As Canadas top private commercial real estate firm we strive to create an inclusive workplace where everyone feels valued. Our progressive approach means were always looking for fresh perspectives and innovative ideas. Were committed to doing the right thing and living up to our core value of integrity by always following the law. Our Code of Conduct is designed to ensure legal compliance and to build trust with our clients and stakeholders. If you need accommodations we are here to helpjust let us know.
Join us and be part of a forward-thinking team thats shaping the future of commercial real estate.
#LI-DNI
#INDHP
Required Experience:
IC
Employment Type
Full-Time
