Business Development Specialist
Business Development Specialist
Posted on :
04-07-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
04-07-2025
Job Description
Overview
At Houston Methodist the Business Development Specialist position is responsible for increasing outpatient and inpatient utilization of hospital services by educating and informing stakeholders to include physicians physician office staff other health care entities employers and the community as applicable about the services offered by Houston Methodist and the most efficient ways to access those services for their patients members employees and other constituents. This position markets services to assigned market area. The Business Development Specialist position will be responsible for maintaining a pipeline of prospective business tracking all efforts and activities and providing reports regularly to leadership. This position works closely with Houston Methodist Medical Staff Directors/Managers/Executives and office staff to effectively expand utilization of Houston Methodist services and affiliated physicians. Must be able to travel on a regular basis.
Houston Methodist Standard
PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental Scope of Service and Provision of Care plans as applicable for description of primary age groups and populations served by this job for the respective HM entity.
Refer to departmental Scope of Service and Provision of Care plans as applicable for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
- Provide personalized care and service by consistently demonstrating our I CARE values:
- INTEGRITY: We are honest and ethical in all we say and do.
- COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.
- ACCOUNTABILITY: We hold ourselves accountable for all our actions.
- RESPECT: We treat every individual as a person of worth dignity and value.
- EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
- Practices the Caring and Serving Model
- Delivers personalized service using HM Service Standards
- Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)
- Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience
- Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
- Actively supports the organizations vision fulfills the mission and abides by the I CARE values
Responsibilities
PEOPLE ESSENTIAL FUNCTIONS
SERVICE ESSENTIAL FUNCTIONS
QUALITY/SAFETY ESSENTIAL FUNCTIONS
FINANCE ESSENTIAL FUNCTIONS
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
- Meets with internal and external stakeholders to develop relationships that will lead to new business for Houston Methodist. Exercises professional discretion regarding sensitive and/or confidential issues. Utilizes effective communication and diplomatic skills when dealing with internal and external stakeholders.
- Liaises with appropriate stakeholders to bring forth issues as identified related to service operations scheduling and other barriers
- Maintains rapport with stakeholders to promote effective community health care provider interaction and appropriate utilization.
- Develops relationships and meets regularly with individuals and organizations in order to improve communications and education.
SERVICE ESSENTIAL FUNCTIONS
- Manages and prioritizes multiple tasks and regularly reevaluates priorities according to business needs.
- Effectively communicates changes in policy and/or new services and programs.
- Assists in problem solving and acts as a liaison to provide resolution as needed.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
- Prepares reports to document and communicate activities using approved software.
- Stays abreast and adheres to current Stark HIPAA and IRS regulations in accordance with Houston Methodist policies.
FINANCE ESSENTIAL FUNCTIONS
- Monitors regular reporting to meet/exceed quarterly targets.
- Researches analyzes and monitors assigned market(s) to identify potential new business or improve current service offerings.
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
- Coordinates or participates in activities related to physician/employer/community events such as new physician orientation CME conferences physician office education meetings health fairs benefit fairs chamber of commerce events advisory groups focus groups luncheons and outreach introductions. May participate in the development of program-specific web pages and marketing materials.
- Identifies opportunities to develop new business and assists with development and implementation as assigned.
- Facilitates relationships with stakeholders to increase effective and efficient professional interactions as needed.
- Recruits and/or onboards new team members employees or physicians as appropriate.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications
EDUCATION
WORK EXPERIENCE
- Bachelors degree or additional four years of related experience in addition to the minimum experience requirements listed below in lieu of degree
WORK EXPERIENCE
- Five years of experience involving business development sales or relevant experience required. If current Houston Methodist employee experience in Business Development Project Management Marketing Finance clinical operations or other related experience will count toward total years of experience
License/Certification
LICENSES AND CERTIFICATIONS - REQUIRED
- N/A
KSA/ Supplemental Data
KNOWLEDGE SKILLS AND ABILITIES
- Demonstrates the skills and competencies necessary to safely perform the assigned job determined through on-going skills competency assessments and performance evaluations
- Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients physicians family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
- Ability to work under pressure and balance many competing priorities in a positive and supportive manner
- Proficient in spreadsheet word-processing and presentation software
- Excellent verbal written and interpersonal communications skills
- Ability to professionally handle exposure to confidential/sensitive information
- Excellent analytical skills
- Ability to work effectively in team environment
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
- Uniform No
- Scrubs No
- Business professional Yes
- Other (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.
- On Call* No
TRAVEL**
**Travel specifications may vary by department**
- May require travel within the Houston Metropolitan area Yes
- May require travel outside Houston Metropolitan area Yes
Company Profile
Houston Methodist Baytown Hospital located 35 miles east of Houston is the areas only full-service hospital offering specialized medical care for patients at every stage in life. This 230-licensed bed hospital with 15 operating rooms and over 1700 employees brings Medical Center excellence and quality care close to East Harris and surrounding counties.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Department / Functional Area
Key Skills
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