In-Room Dining Order Taker (Full-Time) - Conrad Orlando
In-Room Dining Order Taker (Full-Time) - Conrad Orlando
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Salary Not Disclosed
1 Vacancy
Job Description
Join us in creating a legacy within a brand you can stay inspired with a team that will become family! The newest Conrad Hotel in Hiltons luxury portfolio is open in Orlando.
As one of the most celebrated openings of 2024 be part of the legacy as an In-Room Dining Order Taker!
Why join the Conrad brand The modern luxury concept empowers you to deliver:
- Personalized service with authenticity and passion
- Impactful experiences
- Creativity in our products and services
Inspired by nature and fashioned for adventureConrad Orlando sits on the 1100-acre Evermore Orlando Resort bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating.
The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites) 65000 square feet of meeting space (40000 indoor and 25000 outdoor) a tranquil spa two 18-hole golf courses and 6 food and beverage outlets. This includes 3 restaurants (rooftop southern Italian and poolside) a cocktail bar marketplace and in-room dining.
- Classification: Full-Time
- Shift: Various must be available to weekdays weekends and holidays.
- Pay Rate: The hourly rate for this position is$16.25plus tips
Want to learn more News Release on Conrad Orlando
What will I be doing
As an In-Room Dining Order Taker you would be responsible for answering telephones and taking guest food and beverage orders in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Answer Room Service telephones and respond to guest requests in a timely friendly and efficient manner
- Ensure knowledge of menu including but not limited to restaurant promotions specials how menu items are prepared etc.
- Upsell food and beverage items including but not limited to sides dessert beverages and special promotion items
- Take guest food and beverage orders and input orders in appropriate point-of-sale system
- Reconcile check upon delivery of order including but not limited to verifying check totals gratuity disbursement and managing the cash drawer and house bank in accordance with established accounting guidelines
EOE/AA/Disabled/Veterans
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportiveparental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education:Access to a wide variety of educational credentials (ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment.
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Employment Type
Full-Time
