Chief Of Staff, Marketing
Chief Of Staff, Marketing
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Job Description
Were seeking an exceptional communicator who is proactive and organized to join our Marketing Strategy & Operations team. This role will work closely with our senior marketing leadership to facilitate key global processes and keep our 400 person global team aligned and operating as efficiently as possible to achieve our ambitious growth goals.
What Youll Do:
Run and Improve Key Global Processes
- Facilitate weekly monthly quarterly and bi-annual planning and operating meetings keeping Wayfairs global marketing team aligned and operating efficiently
- Assess the current operating approach experiment with new ways to reduce overhead and accelerate customer outcomes for a team of 400 operating across the globe
- Manage the internal communication cadence to keep core teams and stakeholders up to date on what is happening and key actions that need to be taken to keep us moving forward
Executive and Team Communications
- Act as the point person for key executive communications streams including bi-annual planning board updates and other senior management comms as needed
- Develop and manage internal communication strategies to keep the marketing team informed aligned and connected
- Draft and distribute team-wide updates leadership messages and announcements
- Support the rollout of organizational updates including structural changes and promotions
- Ensure communications are clear consistent and reflect the teams culture and values
Employee Engagement & Events
- Plan and execute team meetings events and initiatives that foster connection recognition and engagement.
- Collaborate with stakeholders to continuously improve the employee experience
What Youll Need:
- 5 years experience in internal communications employee engagement HR programs or similar rolesideally in a marketing or creative environment
- Exceptional written and verbal communication skills with an eye for tone and audience
- Experience planning and executing engaging internal events and programs
- Passion for building inclusive supportive team cultures
- Strong project management skills and ability to juggle multiple priorities
- Empathy discretion and emotional intelligence are a must
Bonus points for:
- Experience supporting large cross-functional teams
- A knack for visual storytelling or light design (e.g. decks newsletters)
- Proficient with Slack Notion Asana or similar collaboration tools.
About Wayfair Inc.
Wayfair is one of the worlds largest online destinations for the home. Whether you work in our global headquarters in Boston or in our warehouses or offices throughout the world were reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving we are confident that Wayfair will be home to the most rewarding work of your career. If youre looking for rapid growth constant learning and dynamic challenges then youll find that amazing career opportunities are knocking.
No matter who you are Wayfair is a place you can call home. Were a community of innovators risk-takers and trailblazers who celebrate our differences and know that our unique perspectives make us stronger smarter and well-positioned for success. We value and rely on the collective voices of our employees customers community and suppliers to help guide us as we build a better Wayfair and world for all. Every voice every perspective matters. Thats why were proud to be an equal opportunity employer. We do not discriminate on the basis of race color ethnicity ancestry religion sex national origin sexual orientation age citizenship status marital status disability gender identity gender expression veteran status genetic information or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice ( If you have any questions or wish to exercise your rights under applicable privacy and data protection laws please contact us at.
Employment Type
Full-Time
