Night Auditor
Night Auditor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Located on the doorstep of Surry Hills & Oxford Street Ibis Styles Sydney Central is the perfect destination for guests to experience all that Sydney has to offer! We are currently seeking full time Night Auditor to join our team.
What youll be doing:
- Welcoming our late arrival guests and farewell to our early departures.
- Ensure the smooth and efficient running of the Hotels overnight operation maintaining guest satisfaction and the safety and security of the property.
- Taking initiative to ensure positive and productive interactions with our customers.
- Undertake the daily reconciliation of the Hotels trading including checking and preparing reports completing audits and collating the necessary paperwork for departures.
- Prepare and distribute relevant reports to relevant departments.
- Managing and confirming reservation details and accounts for in-house guest details ensuring all details are recorded accurately.
- Providing efficient service for guest registration and departure by checking in and out guests as required.
- Maximising guest satisfaction as well as the safety and security of the property.
- Attending to guests requests efficiently and effectively to ensure total customer satisfaction.
Qualifications :
Your skills and experience include:
- Previous customer service experience in a Hotel environment
- Strong knowledge of computer systems including Microsoft Office and preferably in Opera Cloud
- The ability to work under pressure multitask and think on your feet to quickly resolve issues is required
- Strong communication skills and pride in personal presentation
- A genuine customer service focus and a strong dedication to always making our guests smile during their stay
- Availability to work overnight shifts
- Valid Australian working rights
Additional Information :
Whats in it for you
- An opportunity to Work Your Way Learn Your Way and experience Benefits Your Way at Accor
- Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation
- Work alongside passionate industry professionals
- Be mentored by experienced Accor Hospitality professionals who want to see you succeed!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
