- To respond to all inquiries within 24 hours.
- To set up appointments and make personal sales calls telemarketing and site inspections to all existing and potential accounts.
- To entertain decision makers of accounts in the F&B outlets of the hotel and to take part in promotional activities with them.
- To follow up on lost business and bring information about them to the knowledge of the department superior.
- To negotiate with all customers and send out offers/contracts regarding individual and group business.
- To contribute to following the conversion ratio of the Group Department.
- To be aware of all market trends and share it to team so that a collective action can be implemented.
- To plan and arrange business trips to expand market awareness of the brand in key source markets.
- To attend the international fairs roadshows maintain and build strong relations during these events.
- To consistently interact with key clients focusing on high profile guests.
- To maintain an efficient customer database system (OPERA) this is essential in generating sales activities report.
- To update customers with the latest developments in the hotel and inform hotel management of all changes in the customer profile.
- To seek out and target new customers new sales opportunities and initiate action plan to secure new business for the Hotel.
- To assist Credit Department in following up all outstanding balances of accounts in a timely manner.
- To come prepared on weekly Sales and Revenue meetings
- To build and maintain good relations with all Accor Regional and Global Sales Offices.
- To be aware of all fire health safety emergency and security procedures in the hotel.
- To keep the Director Of Sales promptly and fully informed of all problems or concerns so that corrective action can be taken on time.
- To adhere to the Department and Hotels standard operating procedures (SOPs)
- To ensure strict confidentiality of information in the Department and Hotel.
- To carry out duties projects and other assignments as required by Director Of Sales
Qualifications :
- Minimum 3y ears experience in a sales position preferably at a Premium hotel
- Strong knowledge of Opera & Microsoft Office
- Understands the local culture and have worked in the region
- Fluency in English is a must
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time