Product Analyst - Market Data Operations Analyst
Product Analyst - Market Data Operations Analyst
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Job Description
Kick-start your Product Management career as an entry-level Product Analyst. Be part of a team that is pushing the boundaries of whats possible.
As a Product Analyst in Commercial & Investment Bank you will work closely with the Product team to provide insights and data to support a product within a function such as an application system or discipline. Gain exposure in product management product delivery and product portfolio operations to help prepare you for a thriving career at JPMorgan Chase. You will be responsible for addressing end user and application needs through order processing inquiries user account inventory maintenance month end checks vendor reconciliation and data notification changes.
Job Responsibilities :
- Respond to client tickets in the queues meeting the SLAs
- Maintain accurate and up-to-date inventory in FITS (Financial Information Tracking System)
- Troubleshoot user and application entitlement issues
- Perform month-end activities such as User locations check and relocations Review terminated users Service usage review for cost savings
- Be the data guardian of DACS EMRS DART
- Work on Software upgrade testing validation and signoff.
- Have a control mindset and be alert to issues and risks and raise them for review and resolution
- Liaise with vendors on move add or change on new subscription/cancellation/transfer of market data services
- Manage the teams shared mailbox and ensure prompt responses to queries
- Keep critical documents organized updated and retained systematically in repository.
Required qualifications capabilities and skills :
- Self-starter able to work autonomously
- Strong time management skills: efficient at multi-tasking and able to work under pressure to deliver multiple business demands on-time to a high standard
- Detailed understanding of MS Office applications (Excel Word Outlook etc.)
- Creative problem solver with ability to perform well under pressure.
- Detail oriented with a highly disciplined approach to process and quality control.
- Ability to learn quickly multi-task and self-manage priorities.
- Excellent client communications skills.
- Flexible & willing to work additional hours at peak times if necessary
- Strong team player.
Preferred qualifications capabilities and skills :
- Knowledge of Market Data systems such as OptimizeSpend/FITS Refinitiv DACS DART
- Accounting background
- Good knowledge of key market data offerings such as Bloomberg Refinitiv FXT/Eikon/Workspace Factset etc.
- Understanding of Market Data Distribution & Licensing and Audit
Required Experience:
IC
Employment Type
Full-Time
