Service Resourcing Manager
Service Resourcing Manager
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Job Description
Join Eldercare as a Service Resourcing Manager!
Location:Eldercare Head Office Eastwood
Type:Full Time
At Eldercare our purpose is simple but powerful: to deliver peace of mind with our care.
At Eldercare we are committed to delivering exceptional care and support to older South Australians. As one of the states leading not-for-profit aged care providers we foster a compassionate and inclusive work environment where every team member is valued.
By joining Eldercare youll become part of a team that prioritises integrity collaboration and continuous improvement. With a strong focus on learning and development well support you as you grow your career.
About the Role
Reporting directly to the General Manager of Service Resourcing you will oversee the equitable and efficient deployment of the operational services workforce optimising staffing across available shifts to ensure excellence in service delivery to our residents within all Eldercare residential care facilities. Your responsibilities will include:
- Lead and oversee rostering for site-based care allied health lifestyle and hospitality teams
- Ensure staff are scheduled efficiently fairly and within budget and compliance parameters
- Maintain data integrity within the rostering system and align with industrial and legislative requirements
- Collaborate with the Systems Information Services team to optimise rostering outcomes
- Ensure sites are staffed with the appropriate skill mix to meet operational KPIs
- Promote a high standard of service by fostering clear timely communication across all levels of staff regarding roster coordination
What You Will Bring
- Tertiary qualifications in Business or HR Management or a related field or equivalent experience in similar role
- Well-developed written and oral communication skills with demonstrated ability to produce a range of high-quality written material
- Excellent interpersonal skills with the ability to develop relationships and liaise with a wide range of internal and external stakeholders at all levels
- Strong time management and organisational skills with the ability to assess prioritise and deliver to the needs of multiple stakeholders
- Experience managing a team
- Proven experience managing large-scale 24-hour staff rosters highly regarded
- Familiarity with rostering software such as Humanforce or equivalent systems
This opportunity is ideal for an experienced People Manager seeking to expand their expertise in a dynamic role that embraces a holistic approach to service resourcing.
If youre an innovative and strategic professional looking to make a meaningful impact in aged care wed love to hear from you!
Why Choose Eldercare
- Be part of apurpose-driven organisationthat values compassion and community
- Salary packaging optionsto increase your take-home pay
- Ongoingtraining and development opportunities
- Join a team that feels more like family
Ready to Join Us
Read the Job and Person Specification for more information about the role.
If you have a commitment to quality care and being part of an inspiring team please register your interest with us.
To apply for this role please click the apply button and for more information please email us at
To work for Eldercare you are required to hold an acceptable National Police Clearanceand comply with relevant vaccination requirements as per Eldercare policy which includes vaccination for both seasonal influenza and COVID-19.
Eldercare is proud to be a Rainbow Tick accredited organisation. We are committed to supporting our lesbian gay bisexual transgender and intersex (LGBTI) residents employees and volunteers to ensure they feel included and safe. Regardless of their culture religion spirituality age gender sexuality disability socio-economic background or personal experiences our people are welcomed included and respected.
Eldercare encourages respectful relationships and does not accept any form of genderbased violence in the workplace. Eldercare is committed to preventing violence against women and is proud to be a White Ribbon accredited workplace to support victims of abuse.
All employees can expect to receive fair and equal treatment and to be free from discrimination in all aspects of their life with Eldercare.
Required Experience:
Manager
Employment Type
Full-Time
