- To ensure that the monthly forecasted food and beverage revenue figures are achieved for all outlets
- To strictly adhere to the established operating expenses and that all costs are controlled for all outlets
- To participate in the formulation of the Annual Operating Budget in determining outlet projected revenues and expenses operating equipment and FF&E requirements in line with the compilation of the Annual Business Plan.
- To ensure that all outlets are managed efficiently according to the established concept statements
- To ensure that all operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.
- To assign responsibilities to subordinates and to check their performance periodically.
- To assist and coach in the operation and be visible during peak times.
- To establish and strictly adhere to the par stocks for all operating equipment and supplies to ensure that all outlets are adequately equipped.
- To conduct and assist Stewarding Manager in monthly inventory checks on all operating equipment and supplies for all outlets.
- To control the requisitioning storage and careful use of all operating equipment and supplies for all outlets.
- To conduct daily preshift briefings to employees on preparation service and menu.
- To liaise with the Kitchen and Beverage department on daily operation and quality.
- To handle all guest complaints requests and enquiries on food beverage and service.
- To establish a rapport with guests maintaining good customer relationship and assisting to update guest history.
- To ensure that all outlet cashiering procedures are strictly adhered to.
Qualifications :
- To assist in the building of an efficient team of employees by taking an active interest in their welfare safety and development. Ensure you encourage them to maintain good relationships with their colleagues and all other departments.
- To ensure that all employees report for duty punctually wearing the correct uniform/attire and name tag at all times and to ensure they maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
- To ensure that all employees provide a friendly courteous and professional service at all times.
- To assist in the training of employees ensuring that they have the necessary skills to perform their duties with the maximum efficiency and in the most productive manner.
Additional Information :
The job is available for Egyptian candidates.
Remote Work :
No
Employment Type :
Full-time