IT Infrastructure Manager
IT Infrastructure Manager
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Job Description
Posting Date
06/26/25Application Deadline
07/08/25Pay Range
Min - 1st Quartile - Mid - Max$114000.00 - $130621.60 - $147254.40 - $180500.00
Job Type
UnclassifiedDepartment
SheriffAbout the Position
The IT Infrastructure Manager manages and directs staff performing infrastructure systems administration and/or analysis. This position oversees the design acquisition installation relocation repair maintenance accountability and control of all infrastructure voice wireless data network and video communications for the Sheriffs Office. The Manager participates in strategic planning for the department establishes goals for the division and develops and manages staff performance.
Position Qualifications
We recognize your time is valuable so please apply if you meet the following required qualifications:
Education
- Bachelors Degree in Computer Science or a related field.
Experience
- Six (6) years of experience managing and implementing IT infrastructure systems which includes two (2) years of IT supervisory or management experience.
OR
Combined education and experience qualifications
- Other combinations of education or experience may substitute for the minimum qualifications on a year for year basis.
Other requirements
- Must possess a valid Arizona drivers license or have the ability to obtain by the time of hire.
- Training that may be provided on-the-job: FEMA NIMS IS100 and 700; Safety; Payroll; PREA.
- Prior to hiring the Sheriffs Office requires that all candidates pass a background review.
Our Preferred Candidate has
- Eight (8) years of experience managing and implementing IT infrastructure systems which includes four (4) years of IT supervisory or management experience
- Prior experience with Microsoft Office 365
- CISSP ITIL Azure certifications or similar IT certifications.
Compensation is more than a salary with MCSO:
- Growth and stability since 1871
- Choice of three medical plans starting as low as $70/month
- Vision insurance
- Dental Insurance
- Pet Insurance
- Life Insurance
- Paid Holidays 10/year 1 personal day
- Three weeks of vacation PTO accrual your first year (rollover!)
- Two weeks of Sick time PTO accrual your first year (rollover!)
- Pension: Enrollment in Arizona State Retirement System
- Paid Parental leaves (birth/adoption)
- 10% discount at KinderCare facilities in the Valley and upcomingMCKids Club to serve County employees and their families exclusively
- MCSO Mentoring program to provide personal and professional growth opportunities for all employees.
- Professional Development Assistance
- Tuition reimbursement
- Access to free County gyms
- Employee Discounts
- Learn more at Benefits Overview
Essential Job Tasks
(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)
- Directs the construction installation maintenance operation and performance management/measures of complex IT infrastructure systems and related support items.
- Provides technical expertise and advises management on voice data wireless video and 911 support and related networking requirements.
- Develops implements and maintains standards policies and procedures for installing troubleshooting repairing and maintaining infrastructure telecommunications and video equipment.
- Builds effective working relationships with customers and vendors and consults on service delivery needs; ensures that timely and courteous customer service is provided.
- Researches reviews and recommends state-of-the art infrastructure telecommunication video and network systems to fulfill business requirements.
- Supervises staff including hiring training coaching disciplining and evaluating performance.
- Assesses staff and develops training plans to ensure skills stay current with technology requirements for current and future work assignments.
- Fulfills departmental requirements for providing work coverage and administrative notification during personnel absences.
- Promotes efficient cost-effective uses of advanced technologies.
- Collects and reports complex data for departmental statistics.
- Participates in or leads teams in development of requests for proposals evaluating bid responses selecting infrastructure and telecommunications vendors; monitors contract performance after implementation.
- Participates in department disaster recovery planning and systems security administration.
- Develops and prioritizes budget issues for submission during the annual budget cycle; manages operating budget for the division.
- Represents the Sheriffs Office on various County justice and law enforcement committees and workgroups.
Working Conditions
Maricopa County is an EEO/ADA Reasonable Accommodation Employer.
The following environments described are only representative of how the essential job tasks are currently performed or envisioned. As such in order to accommodate a disability or limitation the essential job tasks may be performed in ways other than described on these pages.
Work primarily occurs indoors and occasionally outdoors. Tasks require sitting for long periods and include interruptions high volume of work and handling multiple or complicated tasks. Job includes team-oriented activities and interaction with all levels of management and personnel as well as the public. Responsibilities require ethical conduct and a professional demeanor.
Work environment
- Indoors
- Rarely outdoors or in temperatures above 90 degrees
- Frequently bright lighting
- Conditions may rarely include confined area stairs or ladders unprotected heights high noise level dim lighting
Physical environment
- Sitting standing walking
- Speaking hearing seeing reading
- Bending/kneeling
- Reaching twisting crouching
- Lifting floor to waist twenty (20) lbs.
- Lifting waist to shoulder twenty (20) lbs.
- Lifting shoulder to overhead ten (10) lbs.
- Carrying ten (10) lbs. for a varying distance up to 500 feet
- Pushing/pulling one hundred (100) lbs. with assistance for a varying distance up to 500 feet
Social environment
- Time pressures
- High volume of work
- Handling multiple or complicated tasks
- Accuracy concentration/vigilance
- Decision making
- Teamwork
- Conditions frequently include interruptions unscheduled or frequently changing tasks working in close physical proximity with others overtime/rotating shifts
- Conditions may rarely include emergencies isolation public contact
Knowledge Skills and Abilities
Knowledge of
- Common Infrastructure systems servers switches routers virtual machines storage and other related systems.
- Large communication systems with the capabilities of messaging video teleconferencing audio bridge and other related voice systems software.
- VOIP and carrier services radio P25 and microwave standards/practice and Computer Aided Dispatch (CAD).
Skill in
- Identifying measures or indicators of system performance and the actions needed to improve or correct performance relative to system and application goals.
- Analyzing complex problems and reviewing related information to develop and evaluate options and implement solutions.
Ability to
- Plan organize monitor control and implement large-scale infrastructure and telecommunication systems projects.
- Supervise technical staff.
- Establish and maintain effective working relationships with clients and vendors.
- Lead people from many different disciplines with varying degrees of technical expertise.
- Communicate information and ideas orally and in writing appropriate to the needs of the audience.
SELECTION PROCEDURE:
The Maricopa County Human Resources Department reserves the right to admit to the selection process only those candidates considered to be the most highly qualified. Those selected will be assessed based on the evaluation of listed education and experience. The hiring authority will interview and select the successful candidate from a list provided by Human Resources.
All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices.
Typically successful candidates are hired at a salary rate up to the midpoint of the range based on relevant experience internal equity and budgetary allowances.
Maricopa County is an EEO/ADA Reasonable Accommodation Employer.
Selection Procedure
Only the most qualified candidates will be considered
Consideration will only be given to candidates who submit online applications
Candidates will be contacted primarily through email and their Workday online application profile
Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy including drug and alcohol testing requirements for positions designated as safety-sensitive
Maricopa County is an equal opportunity employer.
Apply Now!
Required Experience:
Manager
Employment Type
Full-Time
