drjobs Daily Operations Technical Manager

Daily Operations Technical Manager

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1 Vacancy
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Job Location drjobs

Gaithersburg, MD - USA

Monthly Salary drjobs

$ 101400 - 183300

Vacancy

1 Vacancy

Job Description

Leidos Public Health and Human Services Operation is seeking Daily Operations Technical Manager contingent upon contract award.

Candidate MUST:

Be local to the Washington DC Metro area and be able to work onsite as needed; be a US Citizen or US Person (Green Card holder) with the ability to obtain a Public Trust level 5 Clearance.

The Operations Technical Manager will support an HHS program modernization of all systems and platforms under development modernization and enhancement (DME) tasks.

The Operations Technical Manager shall be responsible for maintaining operational availability reliability and security of the centers systems list through the full range of typical O&M services. The centers Operations and Maintenance (O&M) activities focus on routine operations and maintenance support necessary to maintain the confidentiality integrity and availability of the Systems.

The Operations Technical Manager will also be responsible for monitoring the contractors technical progress including the surveillance and assessment of performance and compliance with all substantive project objectives performing technical evaluations as required performing technical inspections and acceptances as required and reviewing invoices/vouchers. This individual may also be responsible for costs associated with operations maintenance activities and maintenance projects needed to sustain the IT asset at the current capability and performance levels Federal and contracted labor costs corrective hardware and software maintenance voice and data communications maintenance and service and the replacement of broken or obsolete IT equipment overhead costs and costs for the disposal of an asset.

Primary Responsibilities

The candidate shall provide subject matter expertise and support including but not limited to the following areas:

Issue identification tracking analysis and resolution

Defect identification tracking analysis and resolution

Code/configuration modification deployment and documentation

Maintenance of tools specialized configurations and customizations

Process automation (e.g. database scripts scheduled jobs)

System performance tuning and monitoring

System/application validation for availability functionality and integrity daily and after any OIMT or applied patches or configuration changes to the Development Test Pre-Production and Production environments (e.g. operating systems databases middleware).

System outage support and resolution measures

System monitoring and response

User identity credential and access management

System user support (Tier 2 and 3) and managing resources to provide continuous support

Asset management

Weekly O&M report

Daily stand-up meeting

Basic Qualifications

BS degree and 5 years of prior relevant experience supporting an HHS (Health and Human Services) program as a project or operations manager.

Ability to obtain a Public Trust Clearance

Demonstrated expertise in operations management and support of multiple systems in a large-scale enterprise

Demonstrated experience in practical application of lifecycle engineering for IT infrastructure

Demonstrated experience designing and modernizing complex enterprise networks and legacy IT systems

Understanding of cost and schedule development as well as controls to conduct root cause analysis and identify corrective actions

Experience with baseline change control processes Experience with resource/staffing needs assessment hiring and team management

Experience setting leadership team expectations and delegating duties appropriately

Demonstrated exceptional oral and written communication skills

Working experience with Cloud and AI Technologies

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Original Posting:

April 16 2025

For U.S. Positions: While subject to change based on business needs Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $101400.00 - $183300.00

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.


Required Experience:

Manager

Employment Type

Full-Time

Company Industry

About Company

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