Strategic Account Manager - Insurance

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

Job Description

Strategic Account Managers (SAMs) serve as the liaisons between the organization and its new strategically important and large clients in relation to DRNs Insurance vertical. They manage key account portfolios while establishing strong long-term client and partner relationships. Regularly communicating with key clients and partners they respond to and resolve specific queries as needed.

This Strategic Account Manager primary focus will be on Insurance customers and resellers in addition to a range of company products and services to assigned clients. The Insurance SAMs will suggest solutions and innovative ideas that quickly and effectively meet client and project specifications. In addition to building relationships with clients they have to be able to understand the needs and goals of specific clients and partners and use that to introduce the companys products and services.

RESPONSIBILITIES

• Establish productive professional relationships with key personnel in assigned customer accounts.

• Coordinate and collaborate with company personnel including support service and management resources in order to meet account performance objectives and clients expectations.

• Proactively assesses clarifies and validates client needs on an ongoing basis.

• Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts

• Communicate the progress to both internal and external stakeholders.

• Investigate clients requests and lead solution development efforts that best address client needs

• Always strive to provide exceptional client experience

• Make sure all deliverables arrive in good order on time and fulfill clients requirements.

• Collaborate with our team to achieve sustainable growth and development

• Develop implement and lead the strategy for each assigned strategic account.

• Responsible for the success of the engagement and overall client satisfaction.

• Build deep relationships with key internal and external stakeholders.

• Partner with internal resources in order to drive additional value and expertise.

• Assist with achievement of sales goals and profit plans.

• Ensure a long-term profitable client base

• Monitor client satisfaction

Basic Requirements

• Must meet MSI employment requirements.

• This position may require up to 25% travel.

• High school diploma or equivalent

• PC proficiency

• In-depth knowledge of client relationship management strategies.

• Superb interpersonal communication and collaboration skills

• Excellent organizational and time management skills.

• Great problem-solving and analytical abilities.

• Team player.

• Understanding of sales performance metrics

• Strong negotiation skills with a problem-solving attitude

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Our :

• Incentive Bonus Plans
• Medical Dental Visionbenefits
• 401K
• 10 Paid Holidays
• GenerousPaidTime Off Packages
• Employee Stock Purchase Plan
• PaidParental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.

Were committed to providing an inclusive and accessible recruiting experience for candidates with disabilities or other physical or mental health conditions. To request an accommodation please complete thisReasonable Accommodations Formso we can assist you.