North America Regional Portfolio Manager GFM , Early Life-Cycle Management and Building Experience Management
North America Regional Portfolio Manager GFM , Early Life-Cycle Management and Building Experience Management
Posted on :
04-07-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 66800 - 142800
Vacancy
1 Vacancy
Posted on :
04-07-2025
Job Description
Amazon Worldwide Operations is looking for a Program Manager to support field Reliability Maintenance and Engineering (RME) and Building Excellance Management (BXM) colleagues by overseeing the delivery of hard (building assets and infrastructure e.g. HVAC electrical drainage systems) and soft (janitorial waste pest control snow removal) facilities services at operational sites.
This person will own strategic tactical cross-functional and technology projects and programs within Amazon NA Fulfillment Centers (NACF). This role requires scoping and creating project plans developing processes coordinating and driving execution and communicating to senior management on status risks and process/product changes. Cross-team coordination project management and executive presentation skills are essential.
Key job responsibilities
This person will play a crucial role to ensure that base building maintenance and soft services meet standards across the network guaranteeing compliance safety and minimal downtime.
Work with Original Equipment Manufacturers (OEMs) Subject Matter Experts (SMEs) for significant cost drivers and mitigation
Support field RME and BXM colleagues overseeing the delivery of hard (building assets and infrastructure e.g. HVAC electrical drainage systems) and soft (janitorial waste pest control snow removal) facilities services at operational sites.
Provide tools for local teams to manage the performance of soft and hard services
Provide technical leadership and mentoring to site-based facilities leads as technical vendor manager to measure high performance via KPIs and SLAs.
Act as escalation point for safety quality of service and downtime incidents &
Collaborate with key stakeholders including Field RME Procurement and Finance.
Dive Deep into service and asset performance data to identify opportunities for improvement.
Support the rollout of initiatives to improve services e.g. process changes technology deployments sustainability initiatives.
Develop and lead pilots to improve services ahead of regional rollouts.
Collaborate with launching sites to ensure facility services are secured in a timely manner.
Effectively manage many complex projects and tasks simultaneously while exerting influence and fostering relationships across various organizational levels including senior leadership.
Developing and managing relationships with internal and external stakeholders.
Participate in regular meetings with stakeholders sites and OEMs to seek feedback and provide updates to RME Leadership
A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment. The benefits that generally apply to regular full-time employees include:
1. Medical Dental and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you! At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
- 3 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
This person will own strategic tactical cross-functional and technology projects and programs within Amazon NA Fulfillment Centers (NACF). This role requires scoping and creating project plans developing processes coordinating and driving execution and communicating to senior management on status risks and process/product changes. Cross-team coordination project management and executive presentation skills are essential.
Key job responsibilities
This person will play a crucial role to ensure that base building maintenance and soft services meet standards across the network guaranteeing compliance safety and minimal downtime.
Work with Original Equipment Manufacturers (OEMs) Subject Matter Experts (SMEs) for significant cost drivers and mitigation
Support field RME and BXM colleagues overseeing the delivery of hard (building assets and infrastructure e.g. HVAC electrical drainage systems) and soft (janitorial waste pest control snow removal) facilities services at operational sites.
Provide tools for local teams to manage the performance of soft and hard services
Provide technical leadership and mentoring to site-based facilities leads as technical vendor manager to measure high performance via KPIs and SLAs.
Act as escalation point for safety quality of service and downtime incidents &
Collaborate with key stakeholders including Field RME Procurement and Finance.
Dive Deep into service and asset performance data to identify opportunities for improvement.
Support the rollout of initiatives to improve services e.g. process changes technology deployments sustainability initiatives.
Develop and lead pilots to improve services ahead of regional rollouts.
Collaborate with launching sites to ensure facility services are secured in a timely manner.
Effectively manage many complex projects and tasks simultaneously while exerting influence and fostering relationships across various organizational levels including senior leadership.
Developing and managing relationships with internal and external stakeholders.
Participate in regular meetings with stakeholders sites and OEMs to seek feedback and provide updates to RME Leadership
A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment. The benefits that generally apply to regular full-time employees include:
1. Medical Dental and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you! At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
- 3 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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