QA Manager - Environmental Lab

ABOUT YOU

Are you passionate about the environment and ready to join an inclusive work environment committed to leading new ideas and pathways and to delivering value If the answer is Yes! then we have an exciting career opportunity for you as a QA Manager based in our Wilmington NC lab.

Who are we We are Montrose a global environmental services provider offering environmental planning and permitting measurement and analytical services and environmental resiliency and sustainability solutions. Our qualified engineers scientists technicians associates and policy experts are proud of our collective expertise and the collaborative nature of our approach to helping clients. We strive to optimize environmental resiliency in a way that effectively complements our clients decision-making and operations and efficiently fulfills their project requirements.

We have over 135 offices across the United States Canada Europe and Australia and over 3000 employees all ready to provide solutions for environmental needs.

What We Can Offer You

As a key member of our Montrose team you can expect:

• Mentorship and professional development resources to advance your career
• Direct exposure to our industrys leading experts who are solving the worlds toughest environmental challenges
• An entrepreneurial environment where you can learn thrive and collaborate with talented colleagues
• Opportunities to engage and contribute in our Diversity Fairness and Inclusion and Women Empowering Leadership employee resource groups
• Competitive compensation package: annual salary ranging from $65000 to $85000 commensurate with accomplishments performance credentials and geography
• Competitive medical dental and vision insurance coverage
• 401k with a competitive 4% employer match
• Progressive vacation policies company holidays and paid parental leave benefits to ensure work/life balance
• A financial assistance program that supports peers in need known as the Montrose Foundation
• Access to a student loan planning tool to optimize your student loan payoff plans and compare student loan rates with lenders.

Your Expertise and Skills

To perform this job successfully individuals must be able to perform each duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability .

• Management and improvements of the laboratorys Quality Management System (QMS).
• Ensure that laboratory procedures and processes are compliant with TNI (NELAP) as administered by its primary accrediting body(ies) DoD QSM ISO 17025 or equivalent.
• Manage maintain and expand (as needed) the laboratorys list of accreditations.
• Lead and participate in laboratory response to external client and accrediting body assessments.
• Review client data to ensure its compliance with the requirements of the laboratorys QMS the reference method and clients requirements.
• Schedule project data review for the QA review team.
• Monitor QA Team workflow and procedures to ensure data quality and efficient review of data reports.
• Provide training in data review procedures for QA Associates including follow up review of data during training period.
• Provide training in data review procedures for QA Associates including follow up review of data during training period. Provide feedback for quality and training purposes.
• Provide feedback and coaching to laboratory staff on observed deficiencies in documentation and opportunities for improvement.
• Collect and interpret data whose intent is to track laboratory quality control data trends and/or to document the laboratorys performance (control charts proficiency sample data).
• Administer the laboratorys proficiency test program.
• Perform or supervise the performance of internal audit activities to ensure the laboratorys conformance to its QMS requirements.
• Initiate/monitor progress and completion of corrective actions identified during routine sample analysis and data review internal and external audits and client feedback.
• Train and/or provide access to training for internal auditors.
• Track and document staff training. Provide Ethics & Data Integrity training to staff as required by the laboratorys QMS.
• Work closely with the laboratory director operations managers and regional quality assurance director to identify inefficiencies and implement solutions. Lead cross-functional change initiatives to help optimize processes.
• Oversee data integrity improvement activities.
• Manage processes for personal training records (e.g. demonstration of capabilities) to ensure completion documentation and meet accreditation requirements.
• Review and revise the laboratorys Quality Assurance Plan (Quality Manual).
• Comply with Enthalpys policies and procedures.
• Comply with Enthalpys Health and Safety Plan.
• Completing other duties as assigned.

Education and Years of Experience

• Bachelors degree in a scientific field such as chemistry biology microbiology (or other relevant to sciences).
• A minimum of two (2) years in a QA leadership role such as a Quality Assurance Manager (or equivalent) with at least 2 years of relevant QA experience or comparable experience that provides the knowledge skills and abilities to perform the job.
• At lease 2 years in a supervisory role overseeing compliance to TNI and other accrediting bodies (which includes QA leadership).
• Working knowledge of industry regulations TNI DoD QSM ISO 17025/GLP/OECD or other regulated environments preferred.
• Technical expertise in environmental testing methods including method validation and data interpretation.
• Skilled in root cause analysis statistical tools and LIMS systems with strong analytical and problem-solving skills.
• Meets all requirements of accrediting bodies.
• Proven leadership skills with experience mentoring QA staff are required.

Systems Knowledge

• Proficient with Microsoft office Suite products (i.e. SharePoint Excel PowerPoint Word)
• Good understanding of LIMS framework functionality and managing QMS functions within the system.

Soft Skills

• Good working knowledge of scientific terminology and/or research concepts.
• Ability to collaborate with laboratory team members to improve systems and workflow.
• Good working knowledge of analytical laboratory procedures.
• Effective written and verbal communication skills capable of presenting complex information clearly to facilitate productive discussions.
• Self-motivated able to work independently managing multiple task and responsibilities.
• Solid organization and time management skills.
• Ability to think and act strategically and proactively.
• Resourcefulness flexibility and resiliency to operate in a dynamic work environment.

Schedule and Essential Physical Functions Disclaimer

The schedule and physical functions outlined below represent essential requirements of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• May require working weekends holidays and after-hours based on operational demands or team scheduling.
• Ability to lift 20-30 pounds as necessary.
• Ability to remain stationary for approximately 70% of the workday.
• Frequent use of computers and other office productivity equipment is required.