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Location: Cambridge (this role is on-site 5 days per week)
Contract: Permanent
Hours: Full time
Job Profile: Business Support Administrator
Salary/annum: 24500 - 27500
Closing Date: 04 July 2025
Security requirements: This role will require a BPSS check.
Description of role:
You will be part of the Training Centres busy support team who provide administrative services to the Training & Examination Services Group. Main duties will include:
The Training Centres support team work closely together therefore you will need to be team orientated and have the ability to communicate at a number of different levels. You will have an excellent telephone manner the ability to demonstrate an organised approach to meet multiple deadlines and to prioritise tasks using creativity to resolve problems.
You will demonstrate sharp attention to detail willingness to challenge and develop yourself and an awareness of the importance of excellent customer service as you will be dealing with customers both in the UK and overseas. Working knowledge of Microsoft Office and previous use of databases is essential.
For further details please follow the Job Description link below:
TWI Ltd is a world expert in engineering materials and joining technologies with significant property assets. We provide industry with advice and know-how in design fabrication failure analysis and prevention.
We offer opportunities to collaborate with inspiring and expert teams and a supportive environment in which you are actively encouraged to share your ideas and continually develop your own skills and knowledge.
If you are looking to join an organisation that is fuelled by innovation teamwork and openness this role could be for you.
Diversity statement:
TWI Ltd is committed to treating all employees fairly and to being an inclusive employer. Our aim is to create a work environment where our employees can reach their full potential. We put Equality Diversity and Inclusion at the heart of our people practices to attract develop and retain the best talent.
Inclusion:
We recognise that its the differences of our people that gives us our competitive edge and enables us to maintain our world leading reputation. This is why we are committed to ensuring there is diversity across every level of our organisation; representative of the Members and societies we serve. We have made Inclusion our number one corporate value to demonstrate our commitment to ensure it is at the core of everything we do at TWI.
Disability Confident Scheme:
We are pleased to confirm that we have achieved the first stage accreditation which means we are a Disability Confident Employer. This is a government-supported scheme that supports organisations like TWI to make the most of the talents that people with disability can bring to our workplace. The scheme helps us recruit and retain great people; draw from the widest possible pool of talent; secure high-quality employees who are skilled loyal and hardworking; and improve employee morale and commitment by demonstrating that we treat all of our people fairly.
Why work for TWI
We offer a competitive salary share-in-success bonus scheme generous pension scheme (both employee contribution (flexible amount) and TWI contribution (up to 10% of salary) holiday (20 days 5 Corporate days 8 bank holidays) private health and dental cover career development and training onsite employee restaurant onsite gym day nursery available for companies on Granta Park (Cambridge) site (subject to availability) onsite parking and more.
We know that balancing work and personal life can at times be challenging. This is why we continue to review and implement family friendly policies including hybrid working flexible working enhanced maternity pay and paid parental leave.
As one of the worlds leading independent research and technology organisations we are committed to attracting motivating and retaining the best talent from around the world. Our goal is to develop the next generation of experts to address future industry challenges.
We are committed to creating a culture that recognises and respects the differences between people while valuing the contribution everyone makes to TWI.
The diversity of our staff and students makes a positive and important contribution to our continuing success.
TWI offers a comprehensive training programme incorporating both in-house and external courses to support staff development.
Our six values provide a point of reference for the way we expect our people to operate and behave.
Required Experience:
Unclear Seniority
Full-Time