Director of Housekeeping
Director of Housekeeping
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
Opportunity: Director of Housekeeping
Effectively lead and control housekeeping operations and staff ensuring hotel rooms and public spaces are clean and well maintained in accordance with brand and/or HHM operations and financial standards. Create a work environment whereby housekeeping staff feels genuinely valued and appreciated for their efforts that are critical to creating an overall positive experience for the guests.
Potential Career Path
Area Director of Housekeeping Assistant General Manager General Manager
Essential Job Functions
- Interview select train schedule coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
- Maintain an effective inspection program for hotel rooms public and other assigned areas.
- Oversee or prepare schedules consistent with hotel occupancy and updated forecasts and/or notify third party vendor of weekly staffing needs.
- Observe and monitor staff performance to meet established productivity and cleanliness standards.
- Monitor inventory and submit periodic inventory orders to ensure supplies are purchased in a timely manner.
- Monitor and creatively communicate guest service scores to drive improvement and higher guest satisfaction.
- Conduct daily pre-shift meetings to effectively communicate to and celebrate with the housekeeping staff.
- Comply with HHM internal audit standards pertaining to key control and risk management areas (I.E. lost and found key control and guest room safety).
- Maintain positive working relationships with vendors and third-party contract labor.
- Maintain departmental expenses in line with budget and forecasts.
- Ensure compliance with brand standards if applicable.
- Follow sustainability guidelines and practices related to HHMs EarthView program.
- Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed.
- Perform other duties as requested by management.
Position Requirements
- High School diploma or equivalent preferred.
- Two years previous housekeeping supervisor experience required.
Work Environment and Context
- Work schedule varies and may include working on holidays and weekends or occasional alternate shifts.
- Requires standing for extended periods walking pushing lifting up to 25 pounds bending and reaching stooping kneeling or crouching.
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
About Us
Exquisite Location of this Downtown Philadelphia Hotel
The Rittenhouse Hotel is the most prestigious Philadelphia Pennsylvania hotel address. Consistently recognized not only as the premier choice of five-diamond Philadelphia luxury hotels The Rittenhouse is also ranked among the worlds finest places to stay. Featuring all of the unique historic charm and residential ambience of Rittenhouse Square our Philadelphia luxury hotel is convenient walking distance from major museums cultural attractions world-class shopping and the business district. Experience the luxury of five-diamond service and accommodations at the premier choice of Philadelphia Pennsylvania hotels.
This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race color gender gender identity sexual orientation marital status pregnancy national origin ancestry age religion disability veteran status genetic information citizenship status or any other group protected by law.
To see other opportunities at this location click here.
Required Experience:
Director
Employment Type
Full-Time
