Customer Service Representative with Italian
Customer Service Representative with Italian
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Job Description
Are you passionate about helping people and solving problems Join a top global travel & tourism brand in the heart of Lisbon! Were looking for a Customer Service Representative who speaks Italian fluently and thrives in a fast-paced environment.
Location: Lisbon Portugal
Work Model: On-site
Employment Type: Fixed-term (6 months) with potential extension or permanent contract
Industry: Outsourcing BPO Travel & Tourism
Languages: Italian (C2) English (B2)
Compensation: Base salary performance incentives
What Youll Be Doing:
Interact with customers via phone email live chat & social media
Provide clear accurate information and support
Assist with product/service queries and basic troubleshooting
Document cases and manage your support ticket queue
Escalate complex issues to the appropriate teams
Collaborate with internal departments for timely resolutions
Share feedback to enhance customer experience
What Were Looking For:
Native/fluent Italian (C2) & solid English skills (B2)
Strong communication abilities across channels
Previous experience in customer service is a plus
Fast learner with tech adaptability
Able to troubleshoot basic technical issues
Detail-oriented and highly organized
Flexible and eager to grow in a dynamic team
Whats On Offer:
Be part of a global leader in travel & tourism
Competitive base salary bonuses
Career development & growth within the BPO industry
Friendly international team environment
Travel perks & exclusive discounts
And much more!
Ready to start your journey in sunny Lisbon Apply now and bring your Italian talent to a team that values your voice!
#ItalianJobs #CustomerSupport #LisbonJobs #BPOCareers #TravelIndustry #MultilingualJobs #NowHiring #WorkInPortugal #CSROpportunity #JoinUs
Employment Type
Full Time
