Team Leader iGaming/Casino Surveillance Specialist
Team Leader iGaming/Casino Surveillance Specialist
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Job Description
Join a leading global tech company in the iGaming sector as a Surveillance Operator and play a critical role in ensuring secure fair and efficient gameplay across live gaming studios and platforms. This is a unique opportunity for professionals with a strong eye for detail and a passion for compliance and performance optimization.
Location: Bogot Colombia
Employment Type: Full-time
Industry: iGaming / Live Casino
Languages: English (C1)
Compensation: Base salary performance-based bonus
Responsibilities:
Review and verify incidents reported by studio personnel ensuring fast and effective resolution
Prepare comprehensive reports related to disciplinary action or staff performance reviews
Operate and monitor advanced security systems to maintain surveillance coverage
Evaluate and test online gaming surveillance software for functionality and issues
Collaborate closely with QA and development teams to resolve technical problems
Create and maintain detailed logs of activities incidents and system tests
Monitor physical studio spaces and online platforms for suspicious or unusual activity
Ensure all video surveillance and security equipment is fully operational
Regularly assess and recommend improvements for system performance
Requirements:
Native or fluent in English (C1) written and spoken
Minimum 2 years of experience as a Surveillance Operator or Team Leader in iGaming or live gaming environments
Skilled in operating and maintaining surveillance software and video monitoring systems
Strong analytical ability to identify irregularities in roulette wheels or live gameplay
Experienced in producing detailed reports and maintaining accurate documentation
Willing to work flexible shifts including weekends and 8-hour rotations
Proficient in Microsoft 365 (Excel Outlook Word etc.)
Experience with roulette wheel calibration is a plus
Familiarity with advanced surveillance and gaming system software
Benefits:
Competitive base salary with bonus opportunities
Paid training to support professional development
Private health insurance
Opportunity to grow within a global technology leader in the gaming industry
Keep the games fair and secureyour expertise in surveillance and system integrity will ensure top-tier performance and compliance. Apply today and join the future of live gaming!
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Employment Type
Full Time
