The Johns Hopkins University Kreiger School of Arts and Sciences (KSAS) is seeking an Academic Advisor within the Advanced Academic Programs who will work closely with a caseload of graduate students to assist them holistically with academic planning course registration academic strategies selecting programs concentrations and developing post-graduation plans. This role troubleshoots academic problems monitors academic progress and academic standing and advises on policies and procedures.
Specific Duties & Responsibilities
Academic Advising & Student Support (85%)
- Help students navigate their academic experience by assisting with proactive academic planning creative problem solving and connections to academic resources.
- Work with students to provide holistic advice and help find solutions for complex issues on but not limited to academic goals probations and personal social and financial issues.
- Assist students with course registration academic strategies selecting programs and concentrations and developing post-graduation plans.
- Track student academic progress by generating reports examining student data and connecting with students about registration grades and graduation to support their success and retention. View and manage early warning flags by providing outreach to students and notify key stakeholders in advance of probations suspensions dismissals enrollment changes program changes leaves of absence (LOAs) etc.
- Troubleshoot problems with registration and refer students to support services to facilitate success.
- Advise students on academic opportunities and requirements policies and procedures.
- Provide early interventions identifying and communicating with high priority students identified by faculty in each academic term.
- May meet with students on academic probation and those whose suspension has been reinstated to conduct a self-assessment and academic success plan.
- Monitor students academic progress to advise them of their academic standing.
- Communicate to students the process and deadlines for graduation processing.
- Create and maintain accurate academic records through degree audit software and SIS document student meetings and notes in the student information database.
- Assist students with the registration process understanding the sequencing of classes and clarifying degree requirements.
- Provide coaching mentoring and/or referral to students having trouble with personal and cultural adjustments.
- Provide authorization for Reduced Course Load (RCL) and course overloads.
- Support Program Directors and the Office of International Services (OIS) with enrollment information regarding Program Extensions SEVIS Transfers work authorizations such as Curricular Practical Training (CPT) Optional Practical Training (OPT) and STEM OPT Extensions.
Programming Projects & Collaboration (15%)
- Conduct group advising sessions advising workshops and/or co-sponsor events with faculty and other support offices.
- Collaborate with the Associate Director of Student Services to ensure allocated resources meet the needs of the students.
- Assist with planning and implementation of departmental programs orientation events etc.
- Work closely with key campus partners (Registrar Life Design Financial Aid Student Affairs etc.) to ensure that this role functions effectively in connecting advisees to campus resources.
- Participate in advising and campus-wide working groups and committees.
- Support major office events such as new student orientation.
- Work on projects to continually improve the service of academic advising and the training and development of academic advisors.
- Additional duties and responsibilities as assigned.
Special Knowledge Skills and Abilities
- Demonstrated passion for working with highly talented socially and culturally diverse student populations.
- Ability to use appropriate judgment when dealing with sensitive issues.
- Exceptional interpersonal oral public speaking writing and listening skills.
- Excellent ability to work cooperatively with students faculty members and staff at all levels.
- Demonstrated capacity to work effectively with persons from diverse backgrounds and to foster sensitivity to diversity and an inclusive campus and community culture.
- Proven ability to cultivate trust and credibility with colleagues and to build positive and effective relationships.
- Proven track record of establishing strategic partnerships to strengthen program and service delivery.
- Ability to effectively present information to learners.
- Knowledge of graduate student development.
Minimum Qualifications- Masters Degree.
- Three years experience.
- Additional education may substitute for required experience and additional related experience may substitute for required education beyond HS Diploma/Graduation Equivalent to the extent permitted by the JHU equivalency formula.
Preferred Qualifications- Masters Degree in higher education student affairs educational leadership or a related area of study.
- Previous experience working with international graduate students.
- Previous experience working with an online student population.
Classified Title: Academic Advisor
Role/Level/Range: ACRP/04/MD
Starting Salary Range: $55800 - $97600 Annually (Commensurate w/exp.)
Employee group: Full Time
Schedule: M-F 8:30 a.m. to 5 p.m.
FLSA Status:Exempt
Location:Hybrid/District of Columbia
Department name: AAP Student Services
Personnel area: School of Arts & Sciences
Required Experience:
Unclear Seniority