Villas Concierge-Full Time (Caesars Palace LV)
Villas Concierge-Full Time (Caesars Palace LV)
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Job Description
JOB SUMMARY AND ENVIRONMENT:
As a Butler Concierge you will be responsible completing arrival and departure transactions for our VIP guests checking in/out of The Villas. Butler Concierge assist in booking all dinner show entertainment and any additional requests for our VIPs. Additionally VIP agents are resources for all guest questions and are empowered to assist VIPs when resolving any guest concerns.
1. Process check-in and check-out transactions for The Villas
2. Assist Villas Guests with questions about the city and property
3. Assist Villas Guests with booking dinner show etc
4. Assists with guest service recovery
5. Maintains and Upbeat and Positive attitude at all times
6. Responsible for being apprized of current events in hotel to assist Villas Guests
NON-PHYSICAL QUALIFICATIONS:
1. Strong Interpersonal and communication skills.
2. Proficient in a second language would be beneficial.
3. Self starter with strong problem solving ability
THE PHYSICAL QUALIFICATIONS LISTED GENERAL REQUIREMENTS FOR THIS POSITION. THE ACTUAL EXERTION LEVEL (AND FREQUENCY OF USE) CAN AND DOES FLUCTUATE DEPENDING ON THE INDIVIDUAL TASKS BEING PERFORMED.
PHYSICAL QUALIFICATIONS:
1. Ability to perform reaching stooping and /or crouching motions repeatedly
2. Must be able to communicate verbally
3. Must be able to stand for extended periods of time
Disclaimer: This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
Caesars Entertainment reserves the right to make changes to the job description whenever necessary.
As a part of Caesars Entertainments employment process finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race national origin gender age religion disability sexual orientation veteran status or marital status.
Employment Type
Full-Time
