Receptionist Lead
Receptionist Lead
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Butterworth Hospital 100 Michigan St Grand Rapids.
Schedule: Full-time 5:00 a.m. to 1 p.m.
Monday to Friday. Variable weekend.
Job Summary
Provides team leadership and assists the team in scheduling and workflow to ensure customers are serviced and administrative duties are completed in a timely manner. Directs and maintains accountability for complex multi-faceted programs. Provides administrative support through the appropriate use of software and/or other tools. Acts as a subject matter expert and resource for others on the team. Exhibits initiative and knowledge to assure operations carry on in the usual manner in managements absence.
Essential Functions
Serve as subject matter expert when interacting with peers to provide resolution of complex/escalated issues
Manage team workloads and assign work based on peak times ensuring all work is completed within the departments documented time frames
Support leadership in monitoring issues with workflow workloads staffing and reporting
Maintain excellent knowledge of appropriate regulatory/compliance requirements and ensures adherence
Serves as subject matter expert on systems/technology utilized
Qualifications
Required
High School Diploma or Equivalent
2 years of relevant experience Customer service environment with increasing level of responsibility Required
Preferred
Associates degree or equivalent specific course work in office administration/secretarial science or equivalent level of education and experience
About Corewell Health
As a team member at Corewell Health you will play an essential role in delivering personalized health care to our patients members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators leaders and innovators that continue to build on one shared mission statement - to improve health instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
Optional identity theft protection home and auto insurance pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Butterworth Hospital - 100 Michigan St - Grand RapidsDepartment Name
Guest Services - ButterworthEmployment Type
Full timeShift
Day (United States of America)Weekly Scheduled Hours
40Hours of Work
5 a.m. to 1 p.m.Days Worked
Monday to FridayWeekend Frequency
On-call weekendsCURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.
An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Employment Type
Full-Time
