Business Transformation Office Lead-Payments-Executive Director

You enjoy leading and shaping the future of product innovation as a core leader driving value for customers guiding successful launches and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Director in the Transformation Office of the CAO you lead innovation through the development of products and features that delight customers. As a leader you will be responsible for leading managing and inspiring transformation leads and partners across multiple locations focused clear concise and well managed transformation initiatives that drives value for our customers and stakeholders.

Job responsibilities

• Help businesses achieve higher levels of organizational performance specific to high-quality product delivery

• Evaluate and optimize organizational performance by identifying areas for improvement framing an organizational maturity model and implementing tailored solutions to enhance productivity and efficiency on various organization area

• Align strategic business plans with broad functional and organizational strategies and ensure optimized organizational design and performance

• Develop implement and enable adoption of strategic business plans in an effort to shape efficient work processes

• Partner with senior product and technology leaders to help frame product vision OKRs and goals

• Facilitate and train groups to drive adoption of relevant business practices to enhance product delivery capabilities

• Lead mentor and coach product and technology leadership teams and individuals to build high-performing holistic product backlog systems while focusing on decision-making building a collaborative company culture and fostering continuous improvement

• Partner with leaders across the organization to address systemic challenges and local optimizations that hinder end-to-end effectiveness and collaboration

• Own and effectively manage organizational development programs from ideation to implementation while influencing change that increases organizational performance at a sustainable pace

• Drive executive-level communication and navigate the organization effectively to drive adoption of the Operating Model highlighting to senior leadership and helping to resolve organizational impediments

• Required Travel: up to 20% domestic and international travel to various client sites and JPMC offices for internal meetings

Required qualifications capabilities and skills

• 8 years of experience or equivalent expertise in Business transformation

• Requires 5 years of experience with the following skills: product development lifecycle including Strategy Discovery Planning Design Implementation Testing Deployment Operations Commercialization and ongoing Maintenance;

• 10 years of experience within an enterprise product or technology environment

• 5 years of experience implementing organizational design and large scale (leading transformation for 25 teams) product or technology transformation and enterprise agility practices

• Strong comprehension of scaled transformation frameworks and patterns and significant experience working with organizational leadership and teams to change and adjust organizational design to promote self-organizing teams within an enterprise environment

• Ability to create engaging customized content and effectively present to audiences up to 50 people leveraging highly skilled facilitation and teaching capabilities

• Communicative and Social Must be able to communicate well with teams larger practitioner community and thought leaders internally and externally

• Situationally Aware Must be the first to notice differences and issues as they arise coach the team to resolve internally and if necessary involve management

• Enthusiastic Engagement Must be high-energy and be a source for motivation/inspiration for individuals and teams looking for support and guidance

• Conflict Resolution Must be able to facilitate discussion and drive alternatives or different approaches

  Preferred qualifications capabilities and skills

• Demonstrated prior experience working in a highly matrixed complex organization

• Exhibits a deep-passion and pursuit of continuous learning

• Recognized thought leader within a related field