drjobs ServiceNow Applications Engineer

ServiceNow Applications Engineer

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1 Vacancy
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Job Location drjobs

Los Angeles, CA - USA

Yearly Salary drjobs

$ 100000 - 130000

Vacancy

1 Vacancy

Job Description

Job Title: ServiceNow Applications Engineer

Primary Location: Remote (Must reside in NY DC LA OC HOU or DAL.)

Position Type: Direct Hire

Overview

TalentFish is casting a line for a ServiceNow Applications Engineer. This is a Direct Hire role located

in NY DC LA OC HOU or DAL(Sits REMOTE).

This position exists to support and extend the enterprise ServiceNow platform which serves as the

system of record for IT operations including Change Management CMDB Incident Management Asset

Management and more. The Applications Engineer plays a critical role in maintaining platform health

stability and security while contributing to the design and implementation of new solutions and

integrations.

What You Bring to the Role (Ideal Experience)

  • Bachelors degree or equivalent experience
  • Minimum of 4 years of experience working with ITSM and ITOM modules
  • Minimum of 4 years of experience working with cross-functional IT operations teams
  • Minimum of 4 years of hands-on experience administering and developing within the ServiceNow platform
  • Experience with ServiceNow Hardware Asset Management Pro (HAM Pro) preferred
  • Familiarity with ITIL and ITSM frameworks preferred
  • Knowledge of CMDB best practices including CSDM Service Mapping and Discovery
  • Strong interpersonal skills and the ability to collaborate with diverse teams

What Youll Do (Skills Used in this Position)

  • Lead administrative functions within the ServiceNow platform including configuration changes patching and upgrades
  • Assist with development tasks following ServiceNow best practices and platform standards
  • Support daily operations of the ServiceNow platform including Incident Problem and Change Management
  • Monitor and maintain ServiceNow MID Servers for uptime and accurate configuration
  • Collaborate on integrations with external systems using Integration Hub and other tools
  • Gather and document business requirements write detailed user stories and define acceptance criteria using Agile/Scrum methodologies
  • Ensure platform compliance with security policies and ISO 27001/2 standards
  • Support ITSM processes and contribute to governance and compliance efforts
  • Design and develop dashboards and reports for various business stakeholders

Compensation Information

The expected salary range for this position is $100000 to $130000 per year depending on experience

and qualifications. This role also offers comprehensive benefits including health insurance a 401(k) plan

and paid time off. TalentFish is committed to pay transparency and equal opportunity. The salary range

provided complies with applicable state and federal regulations.

This role requires authorization to work in the U.S. without current or future visa sponsorship.

All offers are contingent upon the completion of a background check which may include but is not limited

to reference checks education verification employment verification drug testing criminal records

checks and any required certifications or compliance requirements based on the end clients background

check policies and applicable laws.

About TalentFish

TalentFish is an employee-owned company pioneering a new realm in talent acquisition. We are

redefining IT staffing by evolving AI video screening and our unique platform. TalentFish focuses on

providing the best employee consultant and client experience possible.

At TalentFish we are an Equal Opportunity Employer; we embrace and encourage diversity!

Employment Type

Full Time

Company Industry

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