Export Customer Services
Export Customer Services
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job description
We are looking for a Customer Service staff member to support the Export sales team and Export Projects Team with their daily activities and enquiries. To arrange the shipping logistics and associated documentation to enable on-time delivery of export orders.
Duties and Responsibilities
Deliver excellent customer service.
Receive incoming sales related enquiries.
Deal with administration of letters of credit and other export payment methods
Liaise with Operations over the expediting of projects
Carry out any sales and marketing administration duties when and where required by the company.
Support visits by customers designers and authority bodies to the companys premises and/or reference sites.
Carry out additional work responsibilities when considered necessary by the management.
Job requirements
Skills Experience and Qualifications
Essential:
Previous and proven sales support/customer service experience
Ability to learn and respond to technical information enquiries
Desirable:
Previous and proven customer services experience.
Formal sales training.
Business related or technical qualification.
Worked in a manufacturing environment.
Worked in a construction industry related business.
Worked in a project orientated or heavily bespoke product environment.
Fire and/or Safety Background.
Shipping and logistics experience
Export shipping documentation experience
Attributes:
Results driven.
Good negotiator.
Good communicator.
Customer focus approach.
High energy.
Able to take pressure.
Understanding and empathy with the construction industry.
Tenacious.
Team player.
Technically minded.
Passion and pride in the work carried out and areas of responsibility.
Practical
Attention to detail
Benefits:
Competitive salary available upon request
Ample free onsite parking
Early finish and dress-down Fridays
Above statutory Holiday allowance plus able to buy additional holiday
Company social events
Employee Assistance Programme
Eyecare vouchers
Cycle to work scheme
Friendly and supportive environment
Access to a Discounted Shopping Platform
All done!
Your application has been successfully submitted!
Employment Type
Full-Time
