Sales Support Manager
Sales Support Manager
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$ 76000 - 80000
1 Vacancy
Job Description
Why join us
Maharam is the leading creator of textiles for interiors. Recognized for its rigorous and holistic commitment Maharam embraces a range of disciplines from product graphic and digital design to art and architecture. Known for its aesthetic and industrial innovation Maharams work is guided by five main principles: utility technology tradition luxury and environmental impact.
Our purpose is to design for the good of humankind. Its the ideal we strive toward each day in everything we do. Being a part of Maharam means being a part of something larger than your work team or even your brand. We are redefining modern for the 21st century. And our success allows Maharam to support causes that align with our values so we can build a more sustainable equitable and beautiful future for everyone.
Job Summary
Oversee Sales Support for an assigned region(s) including possible showrooms. Train and supervise a team of Sales Support Specialists including their performance and job responsibilities. Manage assigned showrooms including the daily operations support staffing client experience showroom standards and showroom sample library. Partner with a Regional Sales Manager working in unison to develop sales teams and the overall regional sales strategy. Build a positive team atmosphere for direct reports and all members of the assigned sales team. Serve as the primary resource for general questions regarding policy systems and training.
Essential Functions
Lead Sales Support for assigned region.
Supervise a team of Sales Support Specialists.
Train Sales Support Specialists on company policies procedures and systems.
Partner with a Regional Sales Manager implementing sales standards for assigned region.
Manage assigned showroom(s).
Coordinate with Sales and Facilities Management to administer showroom standards.
Assist with local clients client related events and showroom tours.
Provide Sales and Sales Support viewpoints for new initiatives.
Work with internal departments to ensure that sales best practices are being met.
Aid in solving issues involving sales support and internal departments.
Provide DON and system expertise.
Magnitude and relationship reporting
Reports to Sr Manager Textiles Sales Support
Can receive additional responsibilities from Regional Sales Management and other departmental management.
Contacts inside and outside the organization
This position has contact with clients; All internal departments including human resources resource management warehouse management quality assurance credit custom studio; local sales reps; and sales teams from all territories. Facility managers and service/repair workers.
knowledge and skills
Excellent interpersonal skills
Organizational and time management skills
Verbal and written communication skills
Strong work ethic
Leadership qualities
Team player
Highly motivated
Industry experience preferred
PC proficiency
MS Office including Outlook Word & Excel preferred
education and experience
Bachelors Degree or equivalent preferred.
5 years of administrative/customer service experience
1-2 years of supervisory experience
Who We Hire
Simply put we hire qualified applicants representing a wide range of backgrounds and abilities. Maharam is comprised of people of all abilities gender identities and expressions ages ethnicities sexual orientations veterans from every branch of military service and more. Here you can bring your whole self to work. Were committed to equal opportunity employment including veterans and people with disabilities.
MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact MillerKnoll Talent Acquisition at .
Required Experience:
Manager
Employment Type
Full-Time
