ProServe Area Leader , Professional Services EMEA

The Amazon Web Services Professional Services (ProServe) team is looking for an experienced general manager preferably from a professional services organization to lead a direct team of sellers (ProServe Sales Managers ProServe Account Executives and or ProServe Cloud Architects) and partnering with Area delivery teams to achieve Area goals. As a direct report to the Nordics Geo Leader the ProServe Area Leader (PAL) is responsible for ensuring the Nordics are equipped to support ProServes ability to engage new and existing customers through a variety of transformative projects involving IT Strategy distributed architecture and hybrid cloud operations. As the single threaded ProServe leader for the Nordics PALs are the face of ProServe and required to interlock with Amazon Global Sales (AGS) Leaders to ensure ProServe and AGS teams are working together as #OneAWSTeam to deliver bar raising customer business outcomes. PALs operate within the ProServe Geo leadership team and are responsible for representing their Area escalating blockers to performance and ensuring teams are enabled to deliver results.
PALs routinely engage with C-level executives within our customers to provide executive leadership relationship management and pre-sales support. Ultimately they are responsible for ensuring Area teams (Sales Delivery Partner) work closely to drive business performance that meets and exceeds customer expectations. Acting as a path of escalation internally and for customers PALs are expected to be knowledgeable of our sales mechanisms have knowledge of ProServe products and services and be skilled at navigating executive relationships and enterprises to deliver outcomes for customers.
Your experience gained within professional services will ideally be supported by broad technology sector knowledge which will equip you with the ability to translate technical concepts into business value for customers. You will demonstrate proficiency in driving sales teams and the ability to apply sales methodologies optimizing CRM systems coupled with strong analytical problem-solving and project management abilities. You will be measured on the Nordics performance against key metrics including but not limited to Revenue Billable Bookings operating margin team engagement and customer satisfaction.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices which cover a variety of solutions technologies and industries.


Key job responsibilities
As an experienced Professional Services Leader/General Manager you will be responsible for:
Leading and developing a high-performing team of Account Executives and Cloud Architects
Delivering against key metrics including but not limited to Revenue Billable Bookings operating margin team engagement and customer satisfaction
Developing and supporting execution of sales strategies (including demand generation strategic sales GTM prioritisation) and Area operating strategies to meet team targets and drive revenue growth
Managing customer relationships ensuring high satisfaction and identifying new opportunities
Leveraging deep AWS knowledge to guide sellers in proposing optimal solutions
Monitoring and analyzing key performance indicators ensuring accurate reporting and forecasting to optimize operational processes and manage risk
About AWS:
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture - Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth - Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.


10 years in technology sales with 5 years in management Alternative: Experience in professional services business management technology sales and people leadership.
Experience with cloud technologies
Experience in leading business development activities and managing sales cycles through a direct Management team
Bachelors degree in Computer Science Engineering related field or equivalent experience


Excellent communication presentation and negotiation skills
Ability to build and maintain C-level client relationships
Experience in AWS Azure or Google Cloud technology


Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.