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VP of Operations

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1 Vacancy
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Job Location drjobs

Chicago, IL - USA

Monthly Salary drjobs

$ 150000 - 200000

Vacancy

1 Vacancy

Job Description

Envisionit is a 23-year-old digital marketing agency that seizes the opportunity for employees partners and clients to grow. To keep that promise as we scale we need a VP of Operations who will own the agencys delivery engineturning data into insight insight into action and action into profitable growth. If you thrive on building high-performing teams love a clean process and measure success in margins utilization and on-time delivery we want to meet you.

The Role:

Are you a strategic operational leader who can connect the dots between financial health process excellence and team performance Do you thrive on transforming a high-level business strategy into the day-to-day operational reality of a dynamic agency As our Vice President of Operations you will be the central force ensuring Envisionit operates with maximum efficiency effectiveness and a clear eye toward future growth.

Your world will revolve around optimizing our performance from the inside out. You will own our key metricsincluding delivery marginand personally influence them through your guidance on staffing project efficiency and the commercial viability of our services. By diving deep into our data you will uncover performance trends and collaborate with leadership to continuously improve profitability and team performance. This is a critical executive role for an operator who is ready to make a tangible impact on our people our processes and our profitability.

What Youll Do:

  • Drive Agency Profitability: In partnership with Finance and Account leadership you will own the operational levers that determine our delivery margin across our Media Creative and Tech services ensuring we meet and exceed our financial targets.

  • Lead & Develop High-Performing Teams: Provide strategic vision and coaching to the Operations HR and Delivery leadership. You will champion a culture of accountability continuous feedback and career development ensuring every team member has the clarity capacity and desire to excel.

  • Master Resource & Capacity Planning: You are accountable for our agencys master capacity plan. Your foresight will ensure we have the right talent on the right projects at the right time optimizing utilization and managing both internal and freelance resources effectively.

  • Champion Delivery Excellence: Own our promise to clients. You will be accountable for the on-time on-budget delivery of all work ensuring strict adherence to our processes and the highest standards of quality.

  • Build the Engine for Scalability: Through direct oversight of our Project Management and Operations teams you will continuously refine document and optimize our core processes and workflows for maximum efficiency predictability and team effectiveness.

What Youll Achieve:

First 36 Months

612 Months & Beyond

  • Establish and socialize an agency-wide capacity plan covering all FTEs freelancers and contractors.

  • Launch a weekly data dashboard for Delivery Margin Gross Margin Billable Utilization and Project Delivery KPIs.

  • Audit delivery processes; close the biggest 3 gaps affecting on-time/on-budget performance.

  • Exceed 85% billable utilization across deliverable teams.

  • Achieve 95% on-time project delivery.

  • Improve forecast accuracy for capacity planning to 5 %.

  • Drive every service line to positive ROI and maintain overall delivery margin targets.

What Youll Bring:

  • 10 years leading operations within a digital marketing agency professional services or tech environment.

  • A deep understanding of agency business models with the ability to translate high-level goals into tactical operational reality.

  • Strong financial acumen with a demonstrated ability to manage P&L improve gross margin and drive billable utilization.

  • A data-driven mindset; you are adept at analyzing performance metrics identifying insights and presenting clear actionable strategies to leadership.

  • Exceptional leadership skills with a track record of coaching mentoring and developing high-performing teams.

  • Expertise in capacity planning resource management and process optimization for a multi-service environment.

  • Fluency in EOS / Traction practices (L10s Rocks Scorecards).

  • Comfort toggling between C-suite strategy and day-to-day operational details.

Why Join Envisionit

This is a chance to make a significant impact on an established independent agency with an ambitious vision. We are a team of passionate transparent and driven professionals who value both individual growth and collective success. If you are a results-oriented leader passionate about building the systems and teams that allow a great agency to become truly exceptional we want to hear from you.

The salary range for this position is $150000 - 200000 USD with a performance-based bonus tied to agency margin. This is a good-faith estimate of the base pay scale for this position and any potential offers will ultimately be determined based on experience education skill set and performance in the interview process.

Our benefits include:

  • A hybrid office model with the option to WFH 3-4 days/week

  • A minimum of 20 days off yearly 12 company holidays summer hours

  • Medical Dental Vision Life & Disability Insurance

  • Employer-matched 401k

  • Transit benefits corporate discount programs free fitness center membership

  • Career pathing dedicated budget towards opportunities for professional growth

  • A culture focused on collaboration curiosity & support with regular events volunteerism and an employee-led recognition program

Due to the high volume of applicants we are not currently accepting phone calls about employment opportunities or application status. In addition we cannot pay for relocation expenses or act as an immigration sponsor at this time. Please peruse our website and socials to learn more about us:

Envisionit is an Equal Opportunity Employer and our employees are people with diverse strengths experiences and backgrounds who share a passion for the work we do. Diversity not only includes race and gender identity but also age disability status veteran status sexual orientation religion and many other parts of ones identity. All of our employees points of view are key to our success and inclusion is everyones responsibility. Envisionit is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation to participate in the job application or interview process contact HR Manager Ali Aguilar at or .

Envisionit. Enjoy your agency


Required Experience:

Exec

Employment Type

Full-Time

Company Industry

About Company

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