Financial Aid Specialist
Financial Aid Specialist
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Job Description
Title: Financial Aid Specialist
Job Summary
Assist with the financial aid process so that a student may receive financial aid to attend college. Process documents manage workflows and provide customer service to students and other JSCC employees.
Job Duties
- Communication/Documentation: Serve as primary point person for EdAmerica escalations and as back up for the generic office email account
- Oversee and Administer the Federal Work-Study program process V4/V5 reporting to Dept. of Education and resolve UEH issues
- Serve students at front counter when Assistants are unavailable and provide telephone support.
- Prepare Satisfactory Academic Progress (SAP) appeals and state aid appeals for the Director/Student Aid & Awards Committee review.
- Order office supplies Maintain FA calendar for appointments/meetings. Coordinate all events; set up advertising. (FAFSA Frenzies GE etc.)
- Process JSCC scholarships. Notify recipients. Monitor budgets; reconcile funds. Process third party requests for student financial aid information. Process/monitor TN Grants using TSACs system. Collaborate with Admissions/Business Office on award eligibility.
- Other duties as assigned.
Minimum Qualifications
Associate degree
Preferred Qualifications
One year of financial aid (or related) experience
Knowledge Skills and Abilities
Proficiency with Microsoft Office applications. Banner database experience or knowledge is a plus.
Ability to perform basic math functions such as addition subtraction multiplication and division; ability to perform calculations related to financial aid information as needed.
Reasoning ability required in decision making advising and assisting students applying relevant policies procedures guidelines and regulations and performing various tasks.
Office administration customer service time management organizational and scheduling skills required. Must be able to exercise ethics and maintain confidentiality.
Physical Demands / Working Conditions
- Prolonged periods of sitting at a desk and working on a computer
- Prolonged periods of standing at times
- Prolonged screen time
- Must be able to lift up to 25 pounds at times
- Repetitive Movement
Pay Rate: $35771 - $42925 (Annual salary depending on eligible experience which is defined by the current compensation plan.)
Position Close Date:07/10/2025
Special Instructions to Applicants:
To be considered for this position you must submit an application. Prior applications will not be used to fill this vacancy.
A completed satisfactory background check will be required before hire.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
