F&B Administrator UK&I

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS!

Position Title: F&B Administrator Hilton UK&I

Department: F&B Operations UK&I

Location: Hilton Watford (Hybrid Role)

Reports to: F&B Development Openings and Operations Manager UK&I

Salary: 25000 to 30000 a year

A world of rewards

• Go Hilton Team Member programme (reduced hotel room rates for you your family & friends)
• Holiday: 28 days including bank holidays (increasing yearly to max 33)
• Pension scheme discounted dental and health cover
• High street discounts: with Perks at Work
• Free uniforms & free meals on duty
• Grow your career
• UK & Ireland Travel and accommodations expenses
• Personal Development: programmes at all levels to support your career

Position Statement

To provide exceptional communication to our teams and exceptional experiences for our guests through the coordination and communication of UK&I F&B initiatives.

Position Summary

• This is a fantastic opportunity to play an instrumental role in the delivery of high profile F&B projects across the UK&I.
• Reporting to the F&B Operations Manager UK&I it is a hybrid role (working 2 to 3 day at our corporate office in Watford) with a requirement to travel across the UK&I to hotels as required. All travel expenses are covered.
• Supporting the F&B Operations Manager UK&I with the execution of F&B menu development across Taste Republic (All Day Dining menu) OXBO (All Day Dining menu) Banquet Royale (Events) Breakout (Small Meetings) and Fresh Start (Breakfast).
• Supporting the F&B Operations Manager to deliver best in class operational procedures
• Execution of F&B marketing programmes that resonate with our identified target market (Including implementing EMEA initiatives appropriate to the UK market)
• Coordination and updating of UK&I F&B communications platforms: Whatsapp Email Webexes KitchenCut Sharepoint.
• Ensure food and beverage programmes are market leading to provide a compelling and relevant offer for our guests
• Supporting communication to hotel teams on latest initiatives
• Ensure initiatives are commercially focused and drive profitability

What will I be doing

• Supporting the UK&I F&B Operations Manager and team to deliver the UK&I F&B strategy
• Providing administrative assistance to department executives including diary management scheduling travel arrangements drafts of correspondence taking phone calls preparing expense reports and assisting with emails tasks and contacts
• Taking notes for departmental meetings workshops business meetings
• Creating and developing visual presentations for Executive Meetings GMs meeting/briefings etc.
• Supporting all stakeholders on key projects
• Maintaining deadlines and assuring stakeholder involvement at the right time
• Researching and responding to information requests from management
• Maintaining department correspondence and files
• Maintaining the yearly F&B marketing calendar
• Keeping critical paths up to date for key projects
• Managing monthly content visits with social media support agency
• Reviewing relevant trends
• Raising and processing invoices

Key Business Partnerships

• Menu Development chef U&I
• Regional Director of F&B Operations UK
• Corporate Operation Teams (Business Development Marketing Revenue Finance Supply Management Tech Services)
• F&B Development and Openings team
• F&B Business Development team
• AGMs GMs Executive Chefs F&B Managers

What are we looking for

We are looking for someone with proven experience in F&B.

The ideal candidate will possess the following skills and/or experience;

• Educated to degree level ideally within a hospitality discipline or with relevant experience
• Passionate about all things food & beverage with a broader interest in current industry trends.
• Exceptional time management and organisational skills.
• Proficient with MS Office Suite including Word PowerPoint Excel and Outlook.
• Design skills including use of Photoshop
• Excellent communication skills with the ability to deal with stakeholders at all levels.

EVERY JOB MAKES THE STAY.

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We know it takes hundreds of jobs to create unforgettable experiences for our guests and behind every job theres an extraordinary person working to make each Stay magical. Thats why at Hilton Every Job Makes the Stay.

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