drjobs Client Partner/Service for IQVIA Language Solutions

Client Partner/Service for IQVIA Language Solutions

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1 Vacancy
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Job Location drjobs

Durham - USA

Monthly Salary drjobs

$ 79600 - 221900

Vacancy

1 Vacancy

Job Description

IQVIA a global leader in healthcare analytics and technology solutions is seeking a strategic and experienced to join our Language Solutions division. This leadership role will drive growth build internal capabilities and serve as a Subject Matter Expert (SME) in multilingual solutions across Patient Recruitment Medical Affairs and Marketing & Brand Communications. The position will ensure our language services are embedded across key phases of the life sciences value chainsupporting patient and HCP engagement scientific communication and brand impact on a global scale.


Key Responsibilities


Client Engagement & Strategic Growth
Cultivate senior-level client relationships and act as a trusted advisor across clinical medical and commercial functions.
Identify and pursue opportunities to expand the footprint of language services in clinical trial recruitment medical affairs deliverables and brand launch activities.
Lead high-value engagements and drive client satisfaction retention and growth.


SME & Solution Leadership
Serve as the internal and external Subject Matter Expert for multilingual solutions in:
Global patient recruitment and retention campaigns
Medical writing publications MSL communications and regulatory documents
Brand localization creative transcreation and omnichannel content strategy
Provide expert guidance on language quality regulatory requirements transcreation patient comprehension and cultural adaptation.
Review and validate proposals and scopes of work to ensure clinical medical and marketing relevance.


Capability Building & Enablement
Build and scale repeatable solutions and delivery models for priority use cases.
Collaborate with Operations Technology and Commercial teams to improve process efficiency and service readiness in assigned focus areas.
Lead internal enablement by training commercial and delivery teams on best practices for language services in clinical and commercial settings.
Develop playbooks solution guides and case studies to support scalable growth.


Internal Collaboration & Influence
Work closely with IQVIA Patient Recruitment Services Medical Affairs Brand & Commercialization and RWS to integrate language support into end-to-end offerings.
Guide solution design and implementation in multi-service projects involving localization translation memory validation and global launch support.
Influence roadmap development by sharing market needs and client feedback with product and strategy teams.


Innovation & Thought Leadership
Represent IQVIA Language Solutions in client workshops industry events and internal forums as a thought leader.
Stay abreast of regulatory changes digital trends and evolving content requirements in clinical trials medical affairs and pharmaceutical marketing.
Contribute to innovation initiatives including AI/MT integration voice and video localization and patient-centered content solutions.


Required Qualifications


Bachelors degree in Life Sciences Communications Linguistics Marketing or related field; advanced degree preferred.
8 years of experience in client services account leadership or solution consulting in life sciences CROs or LSPs.
Demonstrated subject matter expertise in at least two of the following: Patient Recruitment Medical Affairs or Marketing & Branding for biopharma or medtech.
Proven track record of building or scaling services and internal capabilities.
Strong knowledge of localization tools translation workflows regulatory requirements and clinical content standards.
Exceptional communication influence and presentation skills.
Preferred Qualifications
Experience with multilingual clinical trial materials scientific content and pharma brand launches.
Background in content strategy creative localization or linguistics is a plus.
Multilingual proficiency is advantageous.
Prior experience at IQVIA or in a large-scale healthcare organization preferred.

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. potential base pay range for this role when annualized is $79600.00 - $221900.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge skills education and experience; location; and/or schedule (full or part-time). Dependent on the position offered incentive plans bonuses and/or other forms of compensation may be offered in addition to a range of health and welfare and/or other benefits.

Employment Type

Full-Time

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