Associate Director, Nexus, Investor Delivery
Associate Director, Nexus, Investor Delivery
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Job Description
Support senior leadership with achieving department initiatives projects budget adherence
Support team in department deliverables while ensuring adherence to company and department policies and procedures relating to investor registration dealing reporting and cash.
Ensure the IO team supports the client integration process and the experience is professional and positive for all parties involved.
Manage as appropriate any sensitive or escalated queries/concerns from Clients Investors Fund Managers or internal MUFG Departments adhering to a high-quality standard.
Manage and support the individual performance of direct reports through regular one to one meetings regular performance discussions career coaching and development as requested annual performance reviews as per company standards. Assist direct reports with the performance management and development of their teams. Foster a professional environment of encouraging personal and professional development.
Be part of internal Client Relationship (CRM) framework and participate in regular service review calls with assigned Client(s) CSMs and other internal departments.
Champion initiatives within your team encouraging participation constructive feedback and idea generation from the team members.
Support and Promote MUFGs core values of Trust Challenge & Empowerment Passion for Clients and Openness and Honesty
Qualifications :
Demonstrate an ability to work independently and collaboratively to solve complex issues and provide guidance assistance and training when required.
Client/customer service management experience
Experience and knowledge of investor operations
People leadership skills
Strong PC-based experience.
Strong organizational skills with ability to effectively manage multiple priorities and meet deadlines
Professional written and verbal communication skills when dealing with Clients Investors colleagues
Demonstrate business logic and risk adverse approach to resource management and operations
Demonstrate team management experience in Investor Services fund administration or related industry
Additional Information :
Whats in it for you to join MUFG Investor Services
Take a look at our careers site and youll find everything youd expect from a career with the fastest-growing business at one of the worlds largest financial groups. Now take another look. Because its how we defy expectations that really defines us. Youll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation laser client focus and next-level LEARNING & DEVELOPMENT. Oh and we really walk the talk when it comes to HYBRID WORKING.
So why settle for the ordinary Apply now for a Brilliantly Different career.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
