Experienced Customer Delivery Manager â Security&NSSR area â International Health Market (REF4364C)
Experienced Customer Delivery Manager â Security&NSSR area â International Health Market (REF4364C)
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Salary Not Disclosed
1 Vacancy
Job Description
Were looking for an Experienced Customer Delivery Manager to take full responsibility for delivering excellent service to our clients in the international health sector. In this role youll manage service quality improve service offerings and work closely with senior leadership to ensure successful outcomes.
Key Focus Areas:
- Handling security-related topics including ESARIS ISO standards and various technical systems
- Managing NSSR processes including developing solutions and costing
Main Responsibilities:
- Oversee service delivery using ITIL practices (incident problem and change management)
- Build and maintain strong long-term client relationships
- Lead cross-functional teams and manage multiple projects simultaneously
- Identify areas for improvement and implement cost-saving measures
Qualifications :
What Were Looking For:
- Proven leadership and project management experience
- Strong problem-solving skills and analytical thinking
- Experience with budgeting and financial planning
- Solid understanding of IT systems and infrastructure
Requirements:
- Fluent in German (spoken and written) for direct communication with clients
- Fluent in English for internal team collaboration
- Hands-on experience with service management and ITIL processes
Why Join Us
Be part of a dynamic international team where your skills will make a real impact. Youll work directly with German-speaking clients and collaborate globally to deliver top-quality service.
Additional Information :
* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Project Management Methodology
- Kanban
- Project / Program Management
- Agile
- Waterfall
- Project Leadership
- Application Development
- Project Management
- Scrum
- Microsoft Project
- SDLC
- Project Implementation
