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Client Advisor

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1 Vacancy
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Job Location drjobs

Southfield, MI - USA

Monthly Salary drjobs

$ 85000 - 105000

Vacancy

1 Vacancy

Job Description

About the Role:

Grade Level (for internal use):

10

Client Advisor

The Team:

Sales and Marketing Consulting Services is the main point of contact for our OEM partners in need of data to support their sales and marketing efforts. We provide differentiated value and strategic insights to clients. Vehicle registration sales vehicles in operation (VIO) loyalty and other data assets are leveraged to identify meaningful market trends and answer business critical questions.

The Role:

The Client Advisor organizes and analyzes data to provide value and insights to automotive clients. The Client Advisor is responsible for being a strategic liaison between client and Company; interfacing directly with client teams stemming from special projects ad hoc requests or proactive analysis derived from a wide variety of S&P Global solutions.

Responsibilities and Impact
Serve as primary client point-person to promote and support S&P Global data solutions; Catalyst for Insight (new and used vehicle registration sales and vehicles in operation data) and the Loyalty Analytics Tool (household purchasing behavior data). This will be done through automotive analysis reporting and ad-hoc investigations for specific client objectives as well as proactive analysis and insights.
Understand customer questions and needs to offer data driven solutions and insights using S&P Global data solutions.
Present meaningful summaries and business implications to various customer teams based on S&P Global and client information. Presentations may be in a one-to-one fashion or via formal presentations in front of small or large client groups. Presentation audiences can vary from analyst to Executive Level Management.
Assist in developing reports by collaborating with other S&P Global members including account teams production and product development.
Communicates customer needs/specifications output and timing to project teams and other internal resources to ensure new development projects meet client needs.
Train clients to use S&P Global data solutions and work to increase client usage by demonstrating the value of our data and tools.
Conveys Voice of Customer (VOC) feedback to S&P Global account team(s) and Product Management to ensure retention growth and new product enhancements and introductions.
Possesses thorough knowledge of companys products and applications - both licensed and non-licensed by the assigned client(s).

What were looking for:

Bachelors degree in Business Analytics Business Administration Math Economics or Marketing.

Six to ten years automotive industry analysis experience in a marketing sales analytics or consulting.

Excellent written and verbal communication and presentation skills including ability to adapt to different audiences.

Customer Service mindset seeking to exceed customer expectations at every interaction.

Excellent knowledge of Microsoft Office including Word Excel and PowerPoint.

Ability to analyze data develop actionable insights and tell stories with data.

Ability to employ creative skills to design and develop visually impactful and informative data stories.

Working Conditions
Mix of work from home office environment and working on client site based on specific client and current business environment or regulations/recommendations.

Compensation/Benefits Information (US Applicants Only):

S&P Global states that the anticipated base salary range for this position is $85000-$105000. Final base salary for this role will be based on the individuals geographic location as well as experience level skill set training licenses and certifications. In addition to base compensation this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees visit Only.

Right to Work Requirements:

This role is limited to persons with indefinite right to work in the United States.

About S&P Global Mobility

At S&P Global Mobility we provide invaluable insights derived from unmatched automotive data enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses reach the right consumers and shape the future of mobility. We open the door to automotive innovation revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow.

For more information visit In It For You

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information imagination people technologythe right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities. We Accelerate Progress.


Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Were constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity Discovery Partnership


At S&P Global we focus on Powering Global Markets. Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

For more information on benefits by country visit: Hiring and Opportunity at S&P Global:

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.


Required Experience:

Unclear Seniority

Employment Type

Full-Time

About Company

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