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Summary: The Lead Family Support Services Coordinator is responsible for oversight of support services at the St. Stephens CARE Center. The Lead Family Support Services Coordinator is responsible for daily pantry and clothing closet operations program compliance performance and ensuring delivery of quality services. The Lead Family Support Services Coordinator will assist in monitoring daily progress towards program outcomes reporting requirements and coordination of volunteer services. The Lead Family Support Services Coordinator will have an oversight of pantry and clothes closet by ensuring adequate inventory and ensuring that both areas remain adequately stocked. The Lead Family Support Services Coordinator will also have an oversight of assigned staff and volunteers and provide general assistance to clients seeking food and clothing referrals for wraparound services and assist with incoming donations and shipments. The Lead Family Support Services Coordinator works in a support role to the Associate Senior Director.
Position Responsibilities:
Competencies:
Critical Thinking
Building Collaboration
De-escalation
Leadership
Managing Change
Minimum Qualifications:
Minimum Knowledge and Skills:
Ability to handle crisis and de-escalate situations with participants volunteers and staff using a trauma informed perspective.
Ability to multitask and work in a fast-paced environment.
Ability to maintain grant compliance and submit compliance reports.
Ability to work closely with volunteers.
Knowledge of Microsoft Office Programs and word processing
Knowledge of Internet email and basic phone and voice messaging
Organizational and prioritization skills
Ability to maintain high standards of client confidentiality.
Must be detail oriented organized self-motivated work well independently and in a team.
Must have good written and verbal skills.
Must have good critical thinking and problem-solving skills.
Disclaimer:
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload etc.) ** This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.**
Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at . You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview you will be contacted.
Required Experience:
IC
Full-Time