Process Associate
Process Associate
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Salary Not Disclosed
1 Vacancy
Job Description
Role Summary:
We are looking for a detail-oriented and proactive IT Project Coordinator to join our Business Digital Office (BDO). In this role you will support digital transformation initiatives by coordinating cross-functional projects driving PMO activities and ensuring high-quality documentation and stakeholder alignment. The ideal candidate will have experience in project coordination requirement tracking documentation governance and working across IT and business teams.
Key Responsibilities:
Project Coordination:
Act as the central point of coordination for IT-related project activities supporting BDO Leads in planning tracking and delivery across multiple digital transformation streams.Requirement Management:
Collaborate with internal stakeholders to gather and document functional and non-functional requirements track progress and ensure timely delivery.Project Documentation:
Manage and maintain essential documentation including:Project Charters
Requirement Documents
Solution Briefs
Architecture & Data Flow Diagrams
IT Security Checklists
Access Management Documents
User Guides and Training Materials
PMO Support:
Drive PMO activities such as status reporting action tracking and schedule management. Maintain project trackers and ensure alignment with governance frameworks.T&R (Topic & Responsibility) Management:
Update and manage T&R records to include stakeholders responsibilities due dates and related documents.Weekly Reporting:
Publish weekly updates on project milestones open issues and risk areas to support decision-making by project leads and leadership.Stakeholder Engagement:
Work closely with Developers Solution Architects Process Owners Security Managers and PMO teams to drive project execution and resolve blockers.
Qualifications :
Educational qualification:
Bachelors degree in Information Technology Computer Science Business Administration or a related field
Experience :
At least 2 years of experience in an IT coordination analyst or PMO support role.
Mandatory/requires Skills :
Documentation & Process:
Familiarity with documentation standards compliance needs and structured project communication.
Communication:
Excellent verbal and written communication skills with the ability to engage cross-functional teams and drive consensus.Tools Proficiency:
Proficient in MS Office (Excel Word PowerPoint); hands-on experience with project tracking tools like JIRA Confluence MS Project or similar.
Preferred Skills :
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
