Behavioral Health Associate 1/ Intake Specialist
Behavioral Health Associate 1/ Intake Specialist
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Job Description
Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.
Ensure the well-being of patients and provide a positive supportive and structured environment.
Document timely accurate and appropriate clinical information in patients medical record.
Assist in providing a safe secure and comfortable environment for patients significant others and staff.
Interact routinely with patients observe behaviors and communicate significant observations to nursing staff.
May obtain patients vital signs height and weight as assigned and document in patient record.
Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills coping skills anger management and independent living skills.
Engage patients in activities and interactions designed to encourage achievement of treatment goals.
Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.
May provide transportation for patient or coordinate transportation with appropriate staff member.
Demonstrate a positive empathetic and professional attitude towards customers always. When patient needs are not met acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
ESSENTIAL FUNCTIONS:
Liaise with client/family of potential admissions to address any questions concerns etc.
Coordinate facility tours with clients and families who are potential admissions.
Interface with remote admissions team and on-site clinical team for necessary approvals plan for client arrival including travel arrangements as applicable.
Establishes professional rapport with client to ensure that they feel welcomed upon arrival.
Supports arrival process including coordinating assessment/bed placement process searches of client belongings/person for prohibited items.
Orients client to the facility/milieu.
Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/schedule as needed.
Ensures intake paperwork is completed in a timely fashion and documentation is maintained as required.
May discuss clients financial responsibility and take payment as applicable.
Provides exceptional customer service in line with Acadia Healthcare standards.
Compensation for roles at Azure Acres varies depending on a wide array of factors including but not limited to the specific location role skill set and level of required by local law Azure Acres provides a reasonable hourly range of compensation for roles that may be hired in California set forth below.
Role Location: Sebastopol California
Calculated Hourly Range for role: $24- $27
Required Experience:
IC
Employment Type
Full-Time
