Spvsr Patient Registration
Spvsr Patient Registration
Posted on :
27-06-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
27-06-2025
Job Description
License/Certification/Registration required:
*MNSure certification required within 3 months of hire date
Education:
*Associates degree in business healthcare administration or related field or equivalent work experience
Preferred Education:
*Bachelors degree in business or healthcare administration
Experience:
*Two years experience in a healthcare setting and one year in a related leadership role
Preferred experience:
*Three years experience in patient access (i.e. registration scheduling billing or related field) or other high volume customer service environment
Knowledge/Skills/Abilities:
*Outstanding knowledge of customer service communication confidentiality and interpersonal skills.
*Demonstrated knowledge of patient access operations and medical office procedures.
*Knowledge of medical terminology and services provided in a hospital or clinic setting.
*Knowledge of governmental and commercial insurance products and related registration requirements.
*Knowledge of Minnesota Wisconsin North Dakota South Dakota and Iowa Medicaid products and enrollment requirements.
*Knowledge of service recovery and conflict resolution.
*Ability to lead mentor and motivate a team that delivers exceptional customer service in person and via telephone.
*Skill in critical thinking and problem solving.
*Skill in general office equipment and software; technical aptitude.
*Ability to effectively work in both a team environment and independently.
*Ability to establish and maintain effective working relationships with providers patients families peers and direct reports.
*Ability to develop and deploy workflows that improve efficiency and experience.
*Ability to adapt to and support change.
*Ability to research analyze and problem solve registration denials issues.
*Ability to be flexible and adaptable based on business needs.
*Ability to manage time effectively and organize work.
Physical Demands
Please click here to view the Physical Demands
The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. When determining individual pay rates we carefully consider a wide range of factors including but not limited to market indicators for the specific role the skills education training credentials and experience of the candidate internal equity and organizational needs.
In addition to your salary this position may be eligible for medical dental vision retirement and other fringe benefits. Positions that require night weekend or on-call work may be eligible for shift differentials or premium pay.
All job offers are contingent upon successful completion of an occupational health assessment drug screen background investigation and compliance with the U.S. Government Form I-9 Employment Eligibility Verification.
Childrens Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race color creed sex religion national origin sexual orientation genetic information gender identity or expression age veteran status disability pregnancy citizenship status or any other characteristic protected under applicable federal state or local law.About Childrens Minnesota
Childrens Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children from before birth through young adulthood. An independent and not-for-profit system since 1924 Childrens Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals nine primary care clinics multiple specialty clinics and seven rehabilitation sites. As The Kids Experts in our region Childrens Minnesota is regularly ranked by U.S. News & World Report as a top childrens hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit .
Childrens Minnesota is proud to be recognized by Modern Healthcare as one of 2023s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy care delivery and promoting diversity equity and inclusion in their organizations and the industry.
Position Summary
The Patient Registration Supervisor promotes an excellent patient experience by providing on-site supervision and direction to a specific area within patient registration. This position occasionally performs the duties of the Patient Access Specialist and FACES roles.
Patient registration areas supported by this role may include main hospital registration emergency department registration pre-registration and Childrens Specialty Clinic registration. The department operates 24 hours per day 7 days per week. The patient registration supervisor is expected to be on call during the week and on rotating weekends.
This position is responsible for supporting the team by assigning daily work answering questions and solving escalated problems recruiting and hiring qualified employees ensuring an engaged workforce and appropriately managing the staff schedule. The Patient Registration Supervisor represents the department at meetings with internal and external stakeholders and must be knowledgeable in all department functions.
Location: On-site in Minneapolis and St. Paul. This is not a remote work position.
DHS Background Study Required Yes
*MNSure certification required within 3 months of hire date
Education:
*Associates degree in business healthcare administration or related field or equivalent work experience
Preferred Education:
*Bachelors degree in business or healthcare administration
Experience:
*Two years experience in a healthcare setting and one year in a related leadership role
Preferred experience:
*Three years experience in patient access (i.e. registration scheduling billing or related field) or other high volume customer service environment
Knowledge/Skills/Abilities:
*Outstanding knowledge of customer service communication confidentiality and interpersonal skills.
*Demonstrated knowledge of patient access operations and medical office procedures.
*Knowledge of medical terminology and services provided in a hospital or clinic setting.
*Knowledge of governmental and commercial insurance products and related registration requirements.
*Knowledge of Minnesota Wisconsin North Dakota South Dakota and Iowa Medicaid products and enrollment requirements.
*Knowledge of service recovery and conflict resolution.
*Ability to lead mentor and motivate a team that delivers exceptional customer service in person and via telephone.
*Skill in critical thinking and problem solving.
*Skill in general office equipment and software; technical aptitude.
*Ability to effectively work in both a team environment and independently.
*Ability to establish and maintain effective working relationships with providers patients families peers and direct reports.
*Ability to develop and deploy workflows that improve efficiency and experience.
*Ability to adapt to and support change.
*Ability to research analyze and problem solve registration denials issues.
*Ability to be flexible and adaptable based on business needs.
*Ability to manage time effectively and organize work.
Physical Demands
Please click here to view the Physical Demands
The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. When determining individual pay rates we carefully consider a wide range of factors including but not limited to market indicators for the specific role the skills education training credentials and experience of the candidate internal equity and organizational needs.
In addition to your salary this position may be eligible for medical dental vision retirement and other fringe benefits. Positions that require night weekend or on-call work may be eligible for shift differentials or premium pay.
All job offers are contingent upon successful completion of an occupational health assessment drug screen background investigation and compliance with the U.S. Government Form I-9 Employment Eligibility Verification.
Childrens Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race color creed sex religion national origin sexual orientation genetic information gender identity or expression age veteran status disability pregnancy citizenship status or any other characteristic protected under applicable federal state or local law.About Childrens Minnesota
Childrens Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children from before birth through young adulthood. An independent and not-for-profit system since 1924 Childrens Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals nine primary care clinics multiple specialty clinics and seven rehabilitation sites. As The Kids Experts in our region Childrens Minnesota is regularly ranked by U.S. News & World Report as a top childrens hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit .
Childrens Minnesota is proud to be recognized by Modern Healthcare as one of 2023s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy care delivery and promoting diversity equity and inclusion in their organizations and the industry.
Position Summary
The Patient Registration Supervisor promotes an excellent patient experience by providing on-site supervision and direction to a specific area within patient registration. This position occasionally performs the duties of the Patient Access Specialist and FACES roles.
Patient registration areas supported by this role may include main hospital registration emergency department registration pre-registration and Childrens Specialty Clinic registration. The department operates 24 hours per day 7 days per week. The patient registration supervisor is expected to be on call during the week and on rotating weekends.
This position is responsible for supporting the team by assigning daily work answering questions and solving escalated problems recruiting and hiring qualified employees ensuring an engaged workforce and appropriately managing the staff schedule. The Patient Registration Supervisor represents the department at meetings with internal and external stakeholders and must be knowledgeable in all department functions.
Location: On-site in Minneapolis and St. Paul. This is not a remote work position.
DHS Background Study Required Yes
Employment Type
Full Time
Key Skills
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