Management Trainee - Billing
Management Trainee - Billing
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Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.
We are inviting applications for the role of Management Trainee- Billing /Pricing
We are looking for professionals with OTC proven ability who have worked Billing management and have a good understanding of upstream and downstream process of Order to cash
Responsibilities
Input and processing advertising contracts; accurately assigning rates and ad tiers.
Provide inputs to the mapping and maintenance of end-to-end Business processes maintenance of Standard Operating Procedure (SOPs) documentation for Customer master data activities
Assist with generating billing for all advertising revenue within 24 hours
Assist sales organization with ad order entry and rating.
Perform advertising research and assist with resolving customer queries
Input advertising adjustments.
Help resolve rating errors.
Work wrong rate and rating error queues in INFOR/ ADPOINT
Field incoming calls with billing questions.
Customer service to sales reps and external subscribers/advertisers.
Achieve SLA with zero errors
Qualifications
Minimum qualifications
CA/CS/MBA Finance
Proven experience!
Ability to exercise sound judgement and decision-making skills
Excellent written and verbal communication and comprehension skills
Ability to work well under pressure and effectively handle multiple concurrent demands and appropriately prioritize responsibilities
Preferred qualifications
Good customer handling skills
High Energy level!
Good knowledge of Excel
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. Get to know us at and on X Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Intern
Employment Type
Full-Time
