Sales Operations & Enablement Manager
Sales Operations & Enablement Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.
Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.
About the team and the role:
The Global Sales Operations & Enablement team drives operational excellence across eBays global seller development organization empowering Business Development Account Management 3rd Party Partnerships and Integration teams by delivering actionable insights efficient processes and targeted enablement to accelerate seller success and business performance.
The Sales Operations & Enablement Manager will be responsible for driving sales productivity global consistency of execution and supporting training and enablement. You will be creating repeatable scalable processes frameworks and playbooks working cross-functionally to deliver on key objectives. The role will partner closely with our Global Seller Development sub-teams analytics the Salesforce technology product and category teams. You will have a strong focus on crafting a culture of operational excellence from process improvement to documentation and end-to-end project delivery and training.
What you will accomplish:
Identify optimization and automation opportunities across the end-to-end seller lifecycle and internal sales process
Own project requirements documentation including process flows and any other assets used to collect manage and provide transparency into project objectives
Build and iterate on pre and post sales playbooks
Liaise with Sales 3rd Party Partnerships and the Salesforce team to prioritize change and project requests
Support enablement by creating training materials as a subject matter expert in your process flows
Own and drive projects forward; participate in user acceptance testing creating training documentation and delivering training on respective initiatives
Assist with planning tracking documentation and status updates for portfolio of projects
What you will bring:
Proven experience in sales operations enablement or business operations within a technology sales environment
Proven track record of success in business process operational strategy trends and data analysis to deliver against business objectives
Experience building trainings for revenue driving teams
Build positive relationships across various teams within eBay and enjoy collaboration
Highly results oriented with bias to action
Process oriented with strong analytical skills
Strong communication and presentation skills balancing high level information with detailed analysis
Demonstrated ability to work independently and with little direction
History of program or project management including scoping timeline management documenting use cases process flows/swim lane diagrams requirements organizational change project costing etc.
Strong knowledge in the Salesforce CRM platform functionality and standard methodologies
Preferred
Experience working in a hands-on culture
Experience leading change management
Experience with learning management systems
Proficiency in German is a plus
#LI-CD1
Please see the Talent Privacy Noticefor information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities.
The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site you agree to our use of cookies. Visit our Privacy Center for more information.
Required Experience:
Manager
Employment Type
Full-Time
