Account Manager - GAIN Experience (formerly Nomensa) - x2 openings available
Account Manager - GAIN Experience (formerly Nomensa) - x2 openings available
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Role: Account Manager
Team: Client Services
Location: UK-based hybrid with offices in Bristol and London you can work from either
What youll be doing:
Reporting into an Account Director the Account Manager works proactively across a portfolio of exciting clients to ensure we deliver client satisfaction and results that matter. Through your deep client/sector knowledge youre able to seek and scope out future packages of work allowing us to be true long-term partners to the clients we work with. Accurate financial forecasting and reporting is an essential part of any week for our Account Managers and helps us function successfully.
Please note :: There may be up to two positions available for the right candidates.
Requirements
What were looking for:
- You must be excited by autonomy and understand what its like to be a great client partner in an agency proactively guiding the client relationship
- Someone who is very commercial with experience of growing accounts and picking up new business activities will be desirable
- Youd ideally have experience managing projects that are technical in scope/involving the development of web applications but this is not essential
- You will bring a track record of leading client relationships with proven commercial success
- Youll be skilled at meeting with stakeholders of different backgrounds and levels within an organisation and youll need to be a strong communicator with a passion for the work we do
How youll work
Constant curiosity: You can think critically and understand the data knowing where you need to take action. Youre analytical with the ability to investigate and resolve
Pushing boundaries: Youll make the most efficient use of technology suggesting process improvements
The power of our imagination: Youre a problem solver who goes the extra mile. Youll know the best approach to take with clients to get results.
Making it happen: Youre proactive and you know you can make a difference. You use your sound judgement when making decisions and you take responsibility for your decisions and actions.
Putting people first: Youll build effective relationships with people internally and externally understanding both business and client needs.
Nomensa is a strategic experience design agency. Combining our experience in psychology interaction design and technology we transform digital experiences.
This is where it gets interesting
We are now GAIN. GAIN is creative-led insight-driven company that blends data tech and creativity to create meaningful impact with a workforce of 650 people worldwide.
Joining forces with sister agencies Bunnyfoot Catch and Access Nomensa are now GAIN Experience. As the digital experience focused part of that group our purpose stays the same: to put your users at the heart of everything we do and help businesses grow stronger smarter and faster through technology.
Benefits
Our benefits for UK employees include:
- Private Medical Insurance
- BUPA LifeAssurance
- Income protection
- Employee Assistance Programme
- Cycle to Work salary sacrifice scheme
- Tech & Wearables salary sacrifice scheme
- Octopus EV Scheme
- Discounts and deals on a range of items from hotels holidays and hormone testing to cinema gyms and will writing
The Application Process:
The closing date for applications is: 7th July 2025
1. 15-minute intro call with the hiring manager or People Team
2. Two interview stages including a task
(P.s. our interviews tend to be more friendly and relaxed than most just like our culture)
Interview Adjustments - We will do everything possible to create the best experience for candidates however we appreciate interviews can be challenging. So please let us know if we can make any adjustments to make you more comfortable or confident.
The above also applies once successful if you require any reasonable adjustments to ensure a smooth transition into your new role please highlight this with us during onboarding.
GAIN is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex race disability age sexual orientation gender reassignment religion or belief marital status or pregnancy and maternity.
DISCLAIMER: We never request any form of payment or fees from candidates at any stage of the recruitment process. If you are contacted by anyone claiming to represent our company and asking for money or personal financial details please report it immediately to All genuine communication will come from official company channels.
Required Experience:
Manager
Employment Type
Full Time
