Director of Client Relations
Director of Client Relations
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Job Description
For over 78 years Ernest has been committed to the success of our extended family our customers our employees and the packaging industry itself. When you work with Ernest youll enjoy the advantages of learning proven methods of success a proactive approach and having fun while earning what youre worth with a lot of really awesome people.
Director of Client Relations (aka Director of Sales)
Location:Las Vegas NV
Sales Territory: Local
Full-timeBaseSalaryBonusComprehensiveBenefitsExceptionalCulture
At Ernest our people are the heart of our success and that includes our clients. As we continue to grow were looking for a Director of Client Relations to lead from the front. This is more than a sales leadership roleits about building deep relationships championing a high-performance team and becoming the face of Ernest in your territory. Were looking for a talented and driven sales leader who can inspire a team of Client Relationship Managers (CRMs) drive growth through new business development and account expansion and create unforgettable client experiences along the way. You know how to lead in every settingfrom boardrooms to BBQs ballgames to cold call walk-insand you make clients feel like partners and teams feel unstoppable. If thats your style youll fit right in at Ernest.
What Youll Do:
LeadandDevelopaTerritorySalesTeam
- MotivateandmanageateamofB2BClientRelationshipManagers(akaoutsidesalesreps)
- Driveperformanceaccountabilityandprofessionaldevelopment
- Coachyourteaminsalesstrategiestoolsandaccountplanning
- Leadmonthlysalesmeetingsandconductregularreviewstokeepgoalsontrack
ActastheTerritorysSalesLeaderandBrandAmbassador
- Serveasthego-tosalesleaderforyourregioninternallyandexternally
- Buildauthenticlastingrelationshipswithbusinessclients
- RepresentErnestatappreciationeventssportsoutingsandclientmeetings
- Partnerwithsupplierrepstodrivevalueandstrengthenrelationships
DriveNewBusinessandGrowExistingAccounts
- GuideandsupportyourClientRelationshipManagersastheyhuntfornewbusinessandgrowkeyaccounts
- Equipyourteamtouncoverclientneedsdelivercustomizedsolutionsandbuildlong-termloyalty
- CoachCRMstodeepenaccountpenetrationandmaximizeGTMgrowthacrosstheirportfolios
- Beastrategicpartnerinremovingroadblocksnavigatingclientchallengesandensuringsuccessfuloutcomes
LeadwithOperationalExcellence
- Createandexecuteayearlybusinessplanfocusedonprofitablegrowth
- Recommendprocessimprovementstoelevatethesalesfunction
- Supportcompanypoliciesrelatedtocreditcollectionspricingandmore
- Approvepricingdeviationsandoverseesalespromotionscampaignsandcontests
WhatYouBring
- ProvenB2Boutsidesalessuccess
- ExperiencemanagingandgrowinganoutsideB2Bsalesteam
- Strongleadershipcommunicationandcoachingabilities
- Trackrecordofstrategicthinkingandoperationalexecution
- Confidenceinbuildingrapportatalllevelsfromclientstocolleagues
- Validdriverslicenseandacleandrivingrecord
- Industryexperiencenotrequiredwehireforpotentialandperformance
WhyErnest
We dont just build sales teams we build careers. Our culture is rooted in connection development and a shared belief that when one of us moves forward we all move forward. Youll be empowered to lead equipped to succeed and supported by a team that celebrates every winbig or small.
Lets build something great together.
Wanna see what makes us awesome Hit play on our latest videos:
Ernest is a nationwide company but did you know that our humble roots started in a Los Angeles garage Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers that commitment has never changed. We always find the best solution to fit our customers needs even if we have to invent it!
Required Experience:
Director
Employment Type
Full Time
