Admissions Specialist – Admitting ER PRN

Heres What You Need

• H.S. Diploma or equivalent required
• 1 year of customer service required
• 2 years of professional office/ healthcare experience preferred
• Emergency/Registration experience a plus
• CHAA - Certified Healthcare Access Associate Upon Hire Preferred
• CPI - Crisis Prevention Intervention Training 60 Days Required
• Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.
• Excellent data entry numeric typing and computer navigational skills with attention to details.
• Proficient computer skills medical terminology Epic Microsoft Office and assorted software programs.
• Exhibits a pleasant professional polished presence exhibiting the ability to troubleshoot utilizing critical thinking skills.
• Requires exceptional listening interpersonal and communication skills and professional pleasant and respectful telephone etiquette.
• Ability to maintain a professional demeanor in a highly stressful and emotional environment to include crime behavioral health and suffering patients in addition to life-or-death situations.
• Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during life changing events while demonstrating exceptional customer service skills.
• Demonstrates ability to manage multiple changing priorities in an effective and organized manner and appropriately escalating concerns to leadership

What You Will Do

• As a compassionate member of the care team will welcome patients and their families when they arrive putting them at ease and setting the tone for the rest of the visit.
• During the patient interaction accurately gathers complete demographic information to ensure electronic health record integrity consistent with high reliability organization principles.
• To ensure a seamless visit identifies correct network coverage and obtains and/or validates healthcare benefits and/or pre-certification for applicable tests and/or procedures. These efforts maximize reimbursement for services rendered
• Educates patients and/or families about applicable legal ethical and compliance documents; ensures regulatory consents are signed by the appropriate parties.
• Engages with patients in understanding their financial obligations based on the financial policy and accurately prepares estimates to collect co-payments self-pay deposits and patient balances.
• Ensures all payor and government required elements are completed correctly particularly the MSPQ Important Message from Medicare (IMM) and medical necessity checking (ABN and Letter of Non-Coverage).
• Maintains customer service and/or productivity guidelines set forth by applicable leadership.

Additional perks of being a Texas Health Admissions Specialist.

• Benefits include 401k PTO medical dental Paid Parental Leave flex spending tuition reimbursement student loan repayment programs as well as several other benefits.
• Delivery of high quality of patient care through nursing education nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive team environment with outstanding opportunities for growth.

Entity Highlights

Texas Health Frisco is a 93-bed acute-care full-service hospital and medical office community offering primary care and multispecialty medicine. Our location in the North DFW area provides convenient care to the residents of Frisco and surrounding areas.

We specialize in womens services outpatient surgery NICU and emergency medicine. Plus weve earned Pathway to Excellence status and Joint Commission certifications.

As part of the Texas Health family and its 28000 employees were one of the largest employers in the Dallas Fort Worth area. Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding. Come be a part of our exceptional team as we improve the health of the people in our communities every day. You belong here.

If youre ready to join us in our mission to improve the health of our community then lets show the world how were even better together!

Learnmore about our culture benefits and recent awards.

Do you still have questions or concernsFeel free to email your questions to

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Admissions Specialist Admitting ER PRN

Bring your passion to Texas Health so we are Better Together

Work location: Texas Health Frisco 12400 N Dallas Parkway Frisco TX 75033

Work hours: PRN as needed - Must be available to work any 12-hour shift including morning midday overnight and weekend rotating schedules

Training: Must be available for one week of system training at612 E Lamar Blvd Arlington TX 76011and at least two weeks of classroom training required Monday - Friday 8:30 AM - 5 PM at500 E Border Arlington weeks may not be consecutive.

Admitting Department highlights:

• Collaborative
• Innovative environment
• Invested in their employees